Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)
avatar

Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jun 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Open culture, great environment, good perks and friendly people.

Cons

Not true for everyone but if you are on a critical project, you may require to work over the weekends.

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Birdeye Response
6y
Thank you, really appreciate your continued support. Let me know if we can do anything to make it better. :) cheers!!
5.0
Jun 27, 2019
Recommend
CEO approval
Business Outlook

Pros

BirdEye is the best place I've ever worked. BirdEye offers flexibility unlike any past employers I've ever worked with. Being a working mom, this is one of the several difference makers in my day to day. If I need to leave early or come in late, no one ever questions it. This comes from setting a standard of trust within all BirdEye employees. It's expected that you dedicate your self to working hard and when you need to handle life as well all do, there are no issue at all. During my time here, yes there have been growing pains as there are in any scaling business.

Cons

There is a great deal of change that happens constantly, this has produced great results over time but if new processes and products aren't in your wheelhouse BirdEye won't be a fit.

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Birdeye Response
6y
Thank you for your feedback! You rightly called out the pains of a fast-paced startup and it’s not easy to continue being the #1 company in reputation management. While we will continue to keep customers first, we are definitely keeping our team equally engaged and motivated!
5.0
Jun 25, 2019

Building a rockitship

Recommend
CEO approval
Business Outlook

Pros

Great culture. Everyone there wants you to succeed. You are given a lot of autonomy which is supported by required transparency.

Cons

As with many scale-ups, we have some challenges too but nothing that is unmanageable.

Viewing 1003 - 1005 of 1,225 Reviews

Glassdoor has 1,244 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.