Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,244 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (41) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 123 reviews)); "Great people to work with" ((in 66 reviews)); "So happy I joined a great org and team!" ((in 58 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 45 reviews)); "Great benefits and 401K" ((in 44 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"There is no personal life and no work life balance." ((in 37 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 10 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.9

Work/Life balance

3.8

Senior management

3.8

Career opportunities

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Apr 7, 2019

You reap as you sow!

Senior technical support engineer

Recommend

CEO approval

Business Outlook

Pros

This organisation proves time and again that there is very less tolerance for politics and the people not contributing in overall collective team success will be shut down. Our managers and leader shouldn’t feel bad with some false smear you see here. Our Tech support team is doing great. Now waiting for new engineers to hit mainstream.

Cons

Nothing as such. Keep doing great.

Birdeye Response

6y

Thank you for your feedback! And btw, with the breakneck speed we are growing with, we continue to hire in all our teams. Let the referrals flow!

5.0

Apr 4, 2019

Perfect place to work

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

Great culture, lots of career growth opportunities, supportive co-workers, nice office

Cons

Better new hire orientation can be done.

Birdeye Response

7y

Thanks for taking the time to provide us with your feedback! We are always working to build upon and improve our existing processes, especially training! Let us know if you have additional and specific feedback on the new hire orientation!

5.0

Apr 3, 2019

Excellent Workplace with Talented Professionals

Associate product manager in engineering

Recommend

CEO approval

Business Outlook

Pros

Product- I love the product I work on and the people I work with! BirdEye product is highly advanced and reliable. It is designed and engineered by great minds, and is constantly being improved upon. Company- The company is growing rapidly and people are amazing at what they do. What I really admire the most is that everyone is so dedicated towards the growth of the company and works super hard with a positive attitude. The level of energy and motivation on my floor is unbeatable! Culture- Culture wise, it is diverse, friendly and fast paced. You will definitely be challenged and for me, that's what makes it an exciting place to be at. You'll have all the resources and help you need to succeed in your job. One thing is for sure, you will learn a lot here!!

Cons

Nothing that I can think of. I look forward to going to work everyday:)

Viewing 1021 - 1023 of 1,225 Reviews

Jobs at Birdeye

Customer Success Manager, Commercial

Business Development Representative - Hybrid 3x/Week DFW

Dallas, TX

View job

Enterprise Business Development Representative

Birdeye

Birdeye reviews

Ratings by category

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Reviews by job title

You reap as you sow!

Perfect place to work

Excellent Workplace with Talented Professionals

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