Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,244 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (41) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 123 reviews)); "Great people to work with" ((in 66 reviews)); "So happy I joined a great org and team!" ((in 58 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 45 reviews)); "Great benefits and 401K" ((in 44 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"There is no personal life and no work life balance." ((in 37 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 10 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

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Birdeye

Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.9

Work/Life balance

3.8

Senior management

3.8

Career opportunities

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Apr 3, 2019

Company where work happens

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Culture - Customer first - Pace of execution - Out of the box thinking

Cons

Growing pains which are common for a company at this stage

5.0

Apr 3, 2019

Progressive and exciting company to work for

Account executive

Recommend

CEO approval

Business Outlook

Pros

Employees are motivated and feel accountable in a way that I've not experienced before. We get a lot done in small span of time - just because the top management is really passionate of the BirdEye's growth and getting things right. Product is broad as well as deep with lot of focus on continuous improvement. We have a lot of fun and it feels like there isn't anyone here dragging us down which has been a problem at some of the companies I've worked for in the past.

Cons

The speed is definitely not for everyone. We warn everybody who interviews about it but people really don't seem to understand it until they're here, and there have been some people who have joined to realize it wasn't a fit because of this.

5.0

Apr 1, 2019

Growth opportunity of a lifetime

Sales director

Recommend

CEO approval

Business Outlook

Pros

- BirdEye is building a very large business. - Surrounded by a very smart, hard-working and passionate people. - We have created a space in conversational marketing with an opportunity to be the dominant player in that space for years to come. - The product helps business improve their customer experience. Fun to watch your product benefit so many life's every day. - Strong believer is our values speed, innovation, customer happiness, family spirit.

Cons

We are onto something special here. No complains.

Viewing 1024 - 1026 of 1,225 Reviews

Jobs at Birdeye

Account Manager

Dallas, TX

View job

Customer Success Manager, Enterprise

Business Development Representative - Hybrid 3x/Week DFW

Dallas, TX

View job

Customer Success Manager, Commercial

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Company where work happens

Progressive and exciting company to work for

Growth opportunity of a lifetime

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