Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,244 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (41) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 123 reviews)); "Great people to work with" ((in 66 reviews)); "So happy I joined a great org and team!" ((in 58 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 45 reviews)); "Great benefits and 401K" ((in 44 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"There is no personal life and no work life balance." ((in 37 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 10 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.9

Work/Life balance

3.8

Senior management

3.8

Career opportunities

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jan 15, 2019

Amazing speed, friendly people, excellent job

Anonymous

Recommend

CEO approval

Business Outlook

Pros

The best reason to work at BirdEye is definitely the people who work there. I've made so many friends and everybody are friendly to each other. Other than being kind to each other, people are intelligent. Free snacks, drink and the food served is great. Our year end party in SF was awesome.

Cons

This is the best learning experience for me, so can't complain.

Birdeye Response

7y

An opportunity to learn and grow is invaluable and we strive to offer that to all members of the team. BirdEye operates successfully as a tight-knit family, so it's no surprise that kindness across the team continues to be mentioned in the reviews and feedback from the employees. Thanks for the review!

5.0

Jan 15, 2019

First Post-Grad Job, Very Happy!

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

-People/Culture: I am new to Texas and was relying heavily on having a good company culture -- was not disappointed! Feel very welcomed and supported -Opportunity for Growth: with such a rapidly growing company, there is plenty of opportunities to grow vertically & laterally -Personal & Professional Development: whether you stay at BirdEye or eventually move on, I feel like I am being supported either way as an employee and a person -Awesome Product: what more can I say? -Training and Continuous Education: Training made me feel very confident and capable of being successful in my position, and we have several "Lunch & Learns" a quarter to continuously improve!

Cons

Startups come with their own set of frustrations, but so does every job. Ours are usually due to the fact that we have never had to assess an issue before due to fast growth, so it's not the worst problem to have!

5.0

Jan 15, 2019

Account Executive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work culture, casual dress code, lots of opportunity for moving up in a short period of time.

Cons

Quotas are pretty tough to hit.

Viewing 1042 - 1044 of 1,225 Reviews

Jobs at Birdeye

Account Manager

Dallas, TX

View job

Customer Success Manager, Enterprise

Business Development Representative - Hybrid 3x/Week DFW

Dallas, TX

View job

Customer Success Manager, Commercial

Birdeye

Birdeye reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Amazing speed, friendly people, excellent job

First Post-Grad Job, Very Happy!

Account Executive

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