Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,244 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (41) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 123 reviews)); "Great people to work with" ((in 66 reviews)); "So happy I joined a great org and team!" ((in 58 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 45 reviews)); "Great benefits and 401K" ((in 44 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"There is no personal life and no work life balance." ((in 37 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 10 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Jan 14, 2019

Account Executive

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great product to sell, great product to market fit, great teams, great leadership, great culture

Cons

None in my mind now

Birdeye Response

7y

Thank you for your 3+ years with the company! We truly appreciate you and the work you do. It's always great to see someone who has been with us for the long haul, and seeing them continue to feel great about BirdEye. Looking forward to what's ahead!

5.0

Jan 14, 2019

Fast paced innovation at its best

Software engineer

Recommend

CEO approval

Business Outlook

Pros

I enjoy being part of a company where innovation and better user experience is always the focus. The zeal to always build new products and features helps us continue to be the best platform.

Cons

There are no cons for now.

Birdeye Response

7y

Innovation, a core value of BirdEye! We appreciate the feedback on technical training. Come and talk to HR or your manager so we can figure out what is needed to best support the development and success of the individuals in the organization.

5.0

Jan 14, 2019

BirdEye is going places

Account executive

Recommend

CEO approval

Business Outlook

Pros

One of the best thing is that Company takes employee feedback seriously and constantly seeking more and more feedback. In the short two years I've been here I've seen issues arise and issues addressed. Love the bar raisers and inspire to be one.

Cons

Need a bigger office space.

Birdeye Response

7y

Two short years - Thank you for your time and dedication! We are doing our due diligence with regard to a bigger office - our growth has definitely impacted our physical space. It's great to hear from the team that we have found workable solutions to potential or existing issues. Thanks again for your review and your hard work!

Viewing 1045 - 1047 of 1,225 Reviews

Jobs at Birdeye

Account Manager

Dallas, TX

View job

Customer Success Manager, Enterprise

Business Development Representative - Hybrid 3x/Week DFW

Dallas, TX

View job

Customer Success Manager, Commercial

Birdeye

Birdeye reviews

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Reviews by job title

Account Executive

Fast paced innovation at its best

BirdEye is going places

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