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      Birdeye

      Engaged Employer

      Birdeye reviews

      3.9

      72% would recommend to a friend

      (1,225 total reviews)
      avatar

      Naveen Gupta

      79% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      1.0
      Jun 13, 2024

      High turnover

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid 1 month ramping period

      Cons

      High turnover Low quality leads Bad client onboarding

      2.0
      Jun 4, 2024

      Out of Touch Leadership Making Changes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The teams are fantastic, Lots of great people to work with Huge resource library (albeit a little outdated w/ mostly 2023 content on offer)

      Cons

      Executives are out of touch in today's current market Constantly changing commission structure, even more so than most private companies of this size lack of communication regarding changes in sales cycle; without Sales Teams being informed of the changes in question until a month later Salary incredibly low (50k in a 60k average market) The only promotional path seems to be BDR to AE and if you want to do anything else, you just get strung along until you forget about it When asking about changes, being told everything comes from CEO (my way or the highway mindset) and there is no way to get it changed/ fixed; just to deal with it Benefits are middling at best

      1.0
      Feb 27, 2024

      Shady

      Business development representative (bdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance was good, quota was obtainable

      Cons

      Company is taking a new direction every quarter it seems, BDRs get judged off not only SAL's held but SQL's held as well which is out of the BDRs control if the AE moves the opp to demo or not within the month.

      avatar
      Birdeye Response
      2y
      Thank you for sharing your concerns. We genuinely value feedback, both positive and negative, as it helps us to continuously improve and evolve as a company. I'm sorry for any frustration you may have experienced during your time with us. It's never easy to feel uncertain or unsettled in a work environment. As a fast growth company, we hold ourselves and our employees to a high standard of performance, as we believe this is essential for driving success in our competitive industry. We also understand the importance of work-life balance and strive to accommodate our employees' personal needs as much as possible. We will take your feedback into consideration as we continue to refine our policies and procedures.
      Viewing 103 - 105 of 1,225 Reviews
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      ReviewsBirdeye reviews

      Glassdoor has 1,244 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.