Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)
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Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Sep 3, 2025

Micromanagement

Recommend
CEO approval
Business Outlook

Pros

My colleagues were fantastic. Benefits were good

Cons

Oh so many. Quota is unattainable. Only a few people across the entire sales org are able to meet quota regularly. Prepare for every call/email/text/recording/etc to be picked apart by the VP in a large group setting. Micromanaging is their solution for any systemic issue. The entire team struggles? Expected hours adding to your work week with admin reporting on details already in salesforce. And mandatory meetings to talk through the info… Micromanaging aside - it’s remote but don’t expect work/life boundaries. Management calls personal cells at 7pm or 6am. PTO wasn’t encouraged but questioned. The management relied on the workaholics and regularly churned through sales folks. Unless you’ve been there for years and are the right “fit”, there is little to no career progression. PIPs are very common across the board. Don’t get too attached to your bdr or expect job security. Team will be 50% new within 6 months. Pay is not aligned with quota. So so so many fundamental changes in process and expectations without rep feedback. I could go deeper but just read through the US reviews to get the picture.

1.0
Jan 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Not many, a lot of work, a lot asked of you and little job joy

Cons

Everything. Leadership in many respects are clueless. A lot of throwing at the wall and hoping it sticks.

1.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Stock options! But I will wait and short the stock. Very strong DEI program…

Cons

In my two years as an AE at Birdeye they cut our pay and doubled our quota. They require mandatory after hours. Very few AE hit quota. You can be a leading AE one month and dead last the next. You can be one of the first promoted to senior AE and then the first to be fired when you don’t hit their insane quota. When I was “controlling my own destiny” I was a top performer (but it wasn’t fair to others) so they limit your opportunities in the name of fairness. Not a “feel good sale” either. It was at first but the magics gone at Birdeye.

Viewing 100 - 102 of 1,225 Reviews

Glassdoor has 1,244 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.