Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,244 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (41) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 123 reviews)); "Great people to work with" ((in 66 reviews)); "So happy I joined a great org and team!" ((in 65 reviews)); "Great benefits and 401K" ((in 45 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 41 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"There is no personal life and no work life balance." ((in 34 reviews)); "However, this was overshadowed by poor management and their lack of knowledge on how to effectively manage a team." ((in 33 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 14 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Oct 11, 2018

Fast-paced Collaborative Environment

Account executive

Recommend

CEO approval

Business Outlook

Pros

- Managers that care about your success - Teams that help keep stoke high (stoke = positivity) - Inbound leads - Best product in the industry - Innovative culture

Cons

Everywhere has positives and negatives, BirdEye certainly has significantly more positives. With that being said, it is not for everyone. - Fast-paced cultures can be overwhelming for some and any would be applicants should consider if that is an environment that suits their personality. - Lone wolves should apply with the intention of learning how to be a team player because this sales office is very collaborative and any member of any team is usually willing to help anyone out.

5.0

Oct 11, 2018

Account Executive BirdEye Review

Account executive

Recommend

CEO approval

Business Outlook

Pros

My favorite thing about BirdEye is the environment. Management is super involved, but not in an over bearing way. They don't micromanage, they are just truly there to help you with whatever you need. The dress code is also casual which is great plus, and the benefits are awesome.

Cons

There really aren't any cons. The first few weeks of training is a lot of information to take in, but they are taking the time to invest in each employee that walks in.

5.0

Oct 11, 2018

What an Incredible Company!

Sdr

Recommend

CEO approval

Business Outlook

Pros

I have worked here for over a month now and absolutely love my job and the people I work with. Coming into work everyday is exciting here in the Dallas office and I could not be more thrilled to be surrounded with great people. The opportunity to be successful is very high and I am glad to be able to take advantage of all the help that is provided.

Cons

None that I can think of

Viewing 1075 - 1077 of 1,225 Reviews

Jobs at Birdeye

Account Manager

Dallas, TX

View job

Customer Success Manager, Enterprise

Business Development Representative - Hybrid 3x/Week DFW

Dallas, TX

View job

Customer Success Manager, Commercial

Birdeye

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Fast-paced Collaborative Environment

Account Executive BirdEye Review

What an Incredible Company!

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