Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)
avatar

Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Oct 11, 2018

SDR

Recommend
CEO approval
Business Outlook

Pros

Great culture, encouraging and challenging. I came in new to all things sales and have learned so much.

Cons

Have to stay motivated and on the grind even when it seems challenging.

5.0
Oct 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Fast pace environment where employees are encouraged and enabled. Everyone is always willing to jump in and lend a helping hand... making for a highly collaborative atmosphere across all departments from executives to managers to individual contributors. There's a genuine sense of shared passion, both for BirdEye and the customers & businesses we serve. Work/life balance is encouraged (rare for a "startup"). Solid benefits. Fully stocked kitchen. Team outings are fun as well!

Cons

Some growing pains due to a lack of defined/streamlined processes (mostly due to the incredible/rapid growth).

5.0
Oct 5, 2018

Bird of a Feather Fly Together!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can't begin to describe how fulfilling it is to work for a company that cares about their customers. BirdEye truly practices what they preach. -The product knowledge transfer process is the best I've seen at any company I've been at - they make sure everyone knows how to become a super user of the product and they are very transparent about upcoming and current releases. The communication is impeccable. -They're good at hiring people (no, I'm not tooting my own horn!). Everyone that I've worked with so far is super cool and eager to help. There's a diversity of backgrounds and knowledge! -Good coffee (don't underestimate the power of good coffee) -There's flexibility in attire and arrival/leaving times. I.e. it's the end of the world at some companies if you arrive at 9:01 instead of 9:00 - BirdEye is not like that! -Probably the most important of all, is that leadership is very present. Again, it's amazing working for a company that is passionate about what they do and is invested in ensuring it's done right.

Cons

As in any fast growing company, there are going to be some growing pains. I.e. some internal systems were set up without the consideration of scalability (which is understandable). Currently, it's a bit difficult to get these back on the right track without engineering support, but I'm sure it won't be long before they're addressed.

Viewing 1078 - 1080 of 1,225 Reviews

Glassdoor has 1,244 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.