Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,244 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (41) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 121 reviews)); "Great people to work with" ((in 65 reviews)); "So happy I joined a great org and team!" ((in 62 reviews)); "Great benefits and 401K" ((in 46 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 42 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"There is no personal life and no work life balance." ((in 35 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 13 reviews)); "2. Too much favoritism, because company went on to grow with some early employees that are now part of top level management." ((in 3 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Jul 27, 2018

Lucky to work at BirdEye

Sales executive

Recommend

CEO approval

Business Outlook

Pros

Great benefits and perks, beautiful office and well stocked kitchen. The company culture promotes hard working, integrity, and performance. The employee base is made up of all stars, so it's a good environment for those who want to learn and grow.

Cons

The down side of such fast growth is that there is a lack of process in a lot of areas, including formal professional development programs. I suspect this will change over time.

4.0

Jul 26, 2018

Mid Market/Enterprise SDR

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

Strong team. Everyone wants everyone to succeed. The SDR Manager actually wants what s best for you. Not a common trait, but if you had an issue he would go to battle for you. Makes you want to work harder. Also the tech/product is top notch. I still believe it is the best ORM software out there and it is getting better.

Cons

The excuse "growing pains" are thrown around too much. It covers for lack of transparency on issues, and poor management. Things are turning around, but more focused could be had on alleviating some communication and training issues

1.0

Jul 21, 2018

hire n fire company

Associate

Recommend

CEO approval

Business Outlook

Pros

free meals & nothing benefits

Cons

no longer or permanent job ..after 6 to 8 month company ask for resignation...

Viewing 1114 - 1116 of 1,225 Reviews

Jobs at Birdeye

Principal Designer, Website & Digital Experience

Commercial Account Executive

Dallas, TX

View job

Enterprise Business Development Representative

Customer Success Manager, Enterprise

Birdeye

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Lucky to work at BirdEye

Mid Market/Enterprise SDR

hire n fire company

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