Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)
avatar

Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Feb 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Working for BirdEye has been such a rewarding and exciting ride! Everyday is a new adventure and opportunity to learn and grow! From the products, sales reps and management the collaboration makes coming to work so much fun! It is exciting to produce and be recognized for all of our hard work

Cons

Nothing that I can think of

5.0
Feb 8, 2018

Lots of opportunity!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've only been here a month and it already feels like a family. I've worked at tech companies for more than five years and have never seen such a nurturing and hard working environment. Competition is not toxic here as it is in most start-up sales cultures, it's a motivator. We're all in this together. The executive team and leadership teams at all levels are very collaborative and decisions are rarely made without consideration of all perspectives. There is no ego at BirdEye and it's the reason we're going to succeed. The product is great, has little competition, and has clear value. The fact we have sustained our growth on pure inbound leads and we're just at the beginning, should tell you that big things are coming. I read a few reviews that said we're not offering training and support for Sales and this is just the byproduct of growing a sales team quickly. However, this has been recognized and we're already fixing that. We now offer a full Sales Academy and Continual Learning Program that will ensure all reps hit the ground running -- confident and prepared from day one, and that everyone else has the resources and tools they need to succeed. Plus, if you're a woman in the tech world (especially Sales) you know how hard it is to feel heard and represented. This is not an issue here. BirdEye makes sure that everyone has a voice. The entire leadership team for one segment of the Sales org is even all female. If you've even slightly payed attention to the News, you know how rare that is! Opportunities for leadership exist for anyone, no matter who they are. It's one of the reasons I'm proud to work here. Also free gym & lunch on Fridays

Cons

- The Dallas office is in Irving - No free snacks/drinks - Not enough social outings (though I think this is changing)

1.0
Feb 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Brought on some top talent in Denver with promises of lots of money to be made and career opportunities, however it never materialized so all the good people left. The turnover in sales is higher than I have ever seen at another tech company.

Cons

CEO has never run a company before and it shows. The lack of self-awareness and inability to build a successful culture will be their downfall. The product is about the same as any other reputation solution in the market so deals come down to price.

Viewing 1135 - 1137 of 1,225 Reviews

Glassdoor has 1,244 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.