Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)
avatar

Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Nov 29, 2017
Recommend
CEO approval
Business Outlook

Pros

The employees they have found (and have not lost yet) are great people to work next to!

Cons

Everything else.... Birdeye brags about being "built for speed" but they tried to move to fast and destroyed a good company. The exec team has lead a once thriving company into the ground. With multiple chances to improve, they continued to make the wrong decisions. In the last year or so all of the top reps have left the company and for a good reason. Birdeye promotes from the outside, blames reps for company wide issues and continuously ignores any upward feedback. They talk all day about culture being their number one priority but at the end of the day that is all it is, talk.

5.0
Nov 29, 2017
Recommend
CEO approval
Business Outlook

Pros

I have been with BirdEye since September 2015. I started as an SMB sales rep and in 15 months, have received two promotions and two raises. The income opportunity is uncapped and I love the collaborative and supportive environment. At BirdEye, I know I am really helping businesses, I have leaders that care about my experience as an employee and have no limit to my income and career growth.

Cons

BirdEye is growing quickly. I love the challenge of learning new things and adapting which goes along with an expanding business.

5.0
Nov 29, 2017

Great Place to Work!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and great people. You are given the freedom to do your job and do it well, without any micromanagement from superiors. The product is always being innovated and things are always changing for the better! Office environment is super laid back and fun.

Cons

With the lack of engineers in the US, bugs and issues can take longer to fix. Each office should have designated engineering teams to shorten turn around time.

Viewing 1159 - 1161 of 1,225 Reviews

Glassdoor has 1,244 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.