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      Birdeye

      Engaged Employer

      Birdeye reviews

      3.9

      72% would recommend to a friend

      (1,225 total reviews)
      avatar

      Naveen Gupta

      79% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Senior management

      3.8

      Career opportunities

      Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Nov 29, 2017

      I love coming to work

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've never had a day where I don't enjoy coming to work. The product is great and I'm proud to sell it. We get to help small businesses grow their online reputation. The culture in the office is great. We have a great team of people. Great leaders who help us succeed and win everyday. Great benefits! Weekly lunches and an amazing office space in Dallas with so many amenties at the building as well--free gym and Foodsby food delivery a huge plus!!

      Cons

      I wish I could think of some. Be prepared to work hard and have fun doing it!

      1.0
      Nov 28, 2017

      Leadership Woes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      At a time, Birdeye had one of the most talented sales teams around. That's changed pretty drastically with top talent leaving the organization at a rapid pace.

      Cons

      Inept leadership at every turn. Zero clear direction toward a common goal. Process change on a weekly basis. Internal feedback is completely negated (especially by sales leadership).

      avatar
      Birdeye Response
      8y
      Thank you for providing feedback. We are going through growing pains, which sometimes happens when you are growing at 100%+ per year. The executive team has taken a lot of great feedback from the employees through our employee happiness initiatives and have improved the benefits, the process, the communication in the last several months. We'll continue to apply the learnings to build a better BirdEye. We wish your experience at BirdEye would have been more positive and apologize that it wasn't. We wish you all the best. Dave DeMink VP Sales
      1.0
      Nov 22, 2017

      BirdEye needs drastic changes fast

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people here are amazing and the product at one point showed signs of taking over the industry.

      Cons

      There is no vertical movement. They do not reward good people so don't expect to come here, work hard and be recognized or rewarded for your hard work. Also, if you don't like process or things that are happening, just wait two weeks, management changes their mind on a whim.

      avatar
      Birdeye Response
      8y
      Thank you for providing feedback. We are going through growing pains, which sometimes happens when you are growing at 100%+ per year. Employee happiness is a big priority and we're actively addressing some of the points you mention — we recently rolled out career path for SMB sales (now working on other segments) and added benefits (50% dependent care coverage, 401k match starting Jan 1). Will certainly do more to create opportunities for top performers like yourself. Feel free to reach out to your manager or HR, so we can address your specific situation. All the best. Dave DeMink VP Sales
      Viewing 1162 - 1164 of 1,225 Reviews
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      ReviewsBirdeye reviews

      Glassdoor has 1,244 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.