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      Birdeye

      Engaged Employer

      Birdeye reviews

      3.9

      72% would recommend to a friend

      (1,226 total reviews)
      avatar

      Naveen Gupta

      79% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Senior management

      3.8

      Career opportunities

      Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Apr 13, 2021

      Look elsewhere..

      Bdr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros: Great management (all have since left),

      Cons

      The company does not care about their employees. The new CFO and other org changes have made it very apparent that it's numbers or bust. The turn over rate in 2020 was shocking!! everything from upper level management to sales- I would say 75% to 80% turn over. Since it's a "start up" be prepared for everyyyy month or so for everything to change, from sales flow to VPs and everything in between.

      2.0
      Mar 31, 2021

      Has potential, but needs to slow down and address real problems.

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Individual contributors are kind and passionate which makes you want to be there.

      Cons

      People find themselves working really hard only to have the structure, process or roles change with no real why behind it. This means people hardly ever get to see the fruits of their labor or their work come full circle. In sales this is super frustrating.

      5.0
      Mar 18, 2021

      FANTASTIC Company!

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture is incredible. Everyone is welcoming and open to idea sharing. No matter how low you are on the totem pole, your voice can be heard at Birdeye. It's a challenging and fast paced environment so your days fly by. Even though we're currently working from home, it doesn't feel like that amongst our teams. Everyone is close and I now consider my colleagues to be friends. The pay is great and there's opportunity to earn bonuses every quarter. We also have UNLIMITED PTO! Senior leadership listens to all of the employees and take action when there's an overwhelming opinion on something. I love working for Birdeye!

      Cons

      Onboarding has room for improvement for CSMs.

      Viewing 118 - 120 of 1,226 Reviews
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      ReviewsBirdeye reviews

      Glassdoor has 1,245 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.