Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)
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Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Apr 24, 2017
Recommend
CEO approval
Business Outlook

Pros

I am a Sales Professional and can sell anything that I personally believe in. At BirdEye, the SaaS is something that is a no-brainer for every business that wants to scale and grow. We even offer free trials to prove value before ever asking for a signature. To match the great service we're selling, the comp plan is very generous as well. I will be able to do about $30k more this year than last year at my previous position. The company pays for great insurance benefits, generous PTO, etc. The thing that I'm most satisfied with and excited about here is the company culture. I was told up-front that everything revolved around the company's core values: Integrity, Altruism, and Family. I couldn't be more excited about my future here at BirdEye.

Cons

Because we are a tech startup, we are always evolving, growing, changing, and altering things. If you're someone who doesn't do well with change, then this may not be the best company for you at this point in time. I personally love the forward-thinking style that the company operated with, however, I could see that some people may not prefer this style of business.

3.0
Jan 8, 2017

Customer Support

Recommend
CEO approval
Business Outlook

Pros

Fast growing, dynamic environment. New challenges on almost a daily basis. Flexible hours. Great benefits plan.

Cons

Worked there 18 months. Was promised a raise twice and never saw one. Sales will always get more recognition, but support is responsible for retention and customer satisfaction and there is never any financial reward for going the extra mile at this company. That needs to change. Too little PTO for a professional organization. Absolutely no career path for customer care.

5.0
Jun 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Selling an innovative product that solves a huge pain point for companies in our connected, data driven world. Strong, tight knit team with distinguished leadership. They provide a clear company vision, and commitment to grow with the company and add products to set themselves apart from the competition. Opportunity to learn, earn, and grow together. Permission to move fast and break things! As a startup the leadership has made it clear that they will find ways to make things work, and collaborate to make the product more dynamic. There are no dumb questions! Everyone has a unique view and a voice in the company.

Cons

Challenges that you would expect running into with a startup. With that said, they are adding resources and facing challenges as the opportunity arises.

Viewing 133 - 135 of 1,226 Reviews

Glassdoor has 1,245 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.