Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)
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Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jul 12, 2024

I learn something everyday

Recommend
CEO approval
Business Outlook

Pros

Leadership is very hands on both in coaching and getting deals over the finish line. I have learned so much working with Nate and Cole (Dave and Vandana might have helped a time or two too) I feel challenged every day and I love that almost as I love the money! I have never worked for a large company that has given sales so much support either. At past employers, the C-suite rarely cared to listen to what our Prospects are asking for. Here, it's heard! We launch so many new services/functionality that in my 4 years here; it still blows me away. Our G2, Capterra, etc. awards speak for themselves. Marketing creates collateral ALLLL the time and it's not uncommon for my Partners to say "I took your call because I love the content you guys drip me." Although we have over a thousand employees, and are global now; I still feel like I have an impact on the business. Our Onboarding team (I have been blessed to work closely with same original OB team my entire tenure here) are best-in-class and just a great group to work with. We really are a very collaborative company all around, I can't wait to see where we are a year from now! Things change so fast, there's never a dull moment here. Oh I almost forgot, I've had so many tools at my disposal to research and prospect. Birdeye invests in your success.

Cons

We are forever changing, so if this is "just a job" to you and not something you're going to be passionate about, this is not the job for you.

1.0
Jun 8, 2024

Micromanaging Nightmare

Recommend
CEO approval
Business Outlook

Pros

There are some good people working for the company.

Cons

Extreme micromanagement and over kill on time consuming low value projects and basic training 101 initiatives.

Viewing 145 - 147 of 1,226 Reviews

Glassdoor has 1,245 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.