Birdeye reviews

3.9

72% would recommend to a friend

(1,225 total reviews)
avatar

Naveen Gupta

79% approve of CEO

74% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jun 25, 2022
Recommend
CEO approval
Business Outlook

Pros

none really. burned thru multiple sales reps in 3 years.

Cons

Ppor mgmt out of texas sales leadership. No leadership, no development, no coaching, very cut throat. in my experience...extremely demeaning. No family values. I was told they no longer needed me right when covid hit.. Dissolved entire Enterprise rep team which was once 8 reps in 2019

2.0
Dec 7, 2019

Decide for yourself!

Recommend
CEO approval
Business Outlook

Pros

Itis overall good company. Growing. Below is not a pro or a con, but what you would find at BirdEye: is that a very expensive hiring spree is going on right now. Its going to make this company very top-heavy. Revenues anyways don't support having so many top positions etc (and their salaries). This money pressure will force top management to let go of some mid-management, citing performance. This will in turn increase work for top management and then they will churn, due to insane work pressure. This has been a typical employee cycle since BirdEye started. In the current times, please be careful while you are here or planning to join. The only people who will survive is with no personal life.

Cons

No cons as such. A good and fast-paced workplace. The only people who will survive is with no personal life.

1.0
Feb 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Brought on some top talent in Denver with promises of lots of money to be made and career opportunities, however it never materialized so all the good people left. The turnover in sales is higher than I have ever seen at another tech company.

Cons

CEO has never run a company before and it shows. The lack of self-awareness and inability to build a successful culture will be their downfall. The product is about the same as any other reputation solution in the market so deals come down to price.

Viewing 25 - 27 of 1,225 Reviews

Glassdoor has 1,244 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.