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Bitly

Engaged Employer

Bitly reviews

3.8

67% would recommend to a friend

(90 total reviews)

Peter Krivkovich

57% approve of CEO

27% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Work/Life balance

3.6

Compensation and benefits

3.5

Culture & values

3.1

Senior management

2.8

Career opportunities

Bitly has an employee rating of 3.8 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bitly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

90 reviews
2.0
Aug 2, 2019

Lack of direction

Account executive
Recommend
CEO approval
Business Outlook

Pros

The majority of the people are great.

Cons

The company appears to have realized they needed to drive revenue and their solution was simply repackaged a freemium product as "enterprise" offering. Despite searching for senior talent, they allow for zero autonomy and insist on Sales Engineers being involved at every touchpoint. Bitly also made the classic mistake of growing a sales team rapidly and in an unsustainable fashion. Like many companies before them, the hiring was done without a need. As a result, almost all the hires are no longer at the company. These issues aside, the most troubling aspect was the passive-aggressive nature of specific people on the sales team. This is not common in the tech world and took me, and other members of the team, by surprise.

avatar
Bitly Response
6y
Hello, As a Company that is going through a Growth phase we appreciate and value your feedback. We are truly sorry to hear that you did not have a positive experience during your time at Bitly. Our goal is to create an open and transparent environment which enables employees to achieve success and feel comfortable at work. Please reach out to our HR department if you’re interested in discussing this matter in detail. Best, Bitly HR Team
5.0
May 2, 2019

Top-notch interviewing and on-boarding experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked at much larger tech companies that had nowhere near the level of professionalism, efficiency, and comprehensiveness as Bitly for both the interviewing process and the on-boarding experience. For the interviewing experience, I knew up front exactly what the process would look like and what to expect and the team followed through exactly as promised. End-to-end the entire process took about weeks. On-boarding is incredibly polished and thorough. You understand the mission, core values, culture, and how things work right out the gate. Talk about making a good first impression. Bitly delivers.

Cons

Spread out a bit with folks in NYC, Denver, and San Francisco, but there's great respect for the fact we're working in different timezones and the teams make it work.

5.0
Apr 16, 2019

SDR

Sdr
Recommend
CEO approval
Business Outlook

Pros

Very good working environment for sales. Upper management is effective and has your back. As long as you're a go-getter, you'll thrive here. They do not baby-sit or micro-manage here. If you need someone to hold your hand through everything, go work at yelp. Overall vibe of salesteam is supportive, kind, and humble.

Cons

No major Cons that I can think of at this time. Capped commission for SDR's though.

Viewing 61 - 63 of 90 Reviews
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Glassdoor has 119 Bitly reviews submitted anonymously by Bitly employees. Read employee reviews and ratings on Glassdoor to decide if Bitly is right for you.