Bitwarden reviews

4.1

72% would recommend to a friend

(4 total reviews)
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Michael Crandell

80% approve of CEO

68% positive business outlook

Reviews by job title

4 reviews

Reviews about "Diversity & Inclusion"

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1.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

-Amazing product. -Culture outside of the sales team is great. -Company outside of the sales team does embody good values as does the product. -Healthy work/life balance instituted throughout aside from the sales team.

Cons

The CRO is a massive bully that permeated a very toxic culture on the sales team. They were granted an immense amount of power when they came onboard and have utilized that power to an unchecked degree. They have chased out multiple quality managers (I had 3 in one calendar year, and it took almost 6 months to hire a replacement) and a soon to be exodus of at least 3 other AE's. Reporting incidents to HR is futile and will only lead to punishment. The higher ups have given them carte blanche to throw any amount of weight around with zero repercussions. The following is a list of examples: -Will repeatedly threaten your job, often times over trivial manners. As well as do this in front of other individuals. Numerous citations of "uncomfortable conversations". -The cultural slogan for Bitwarden is GRIT (Gratitude, Responsibility, Inclusion, and Transparency). The CRO embodies none of these qualities. -We took a mandatory CA state harassment training seminar that was very in depth. There was an entire section devoted to workplace bullying. The CRO violated every facet detailed in the workplace bullying trainings. Yet, nothing is ever done to address it. -Heavily discourages utilizing PTO. Also emphasized the importance of family, yet would frown upon taking any time for maternity leave as you get removed from the pipeline rotation. Numerous times a team member would have a child, and then be expected to be back on Monday or else chastised. -The same behaviors are displayed during in person meet ups. Yelling, screaming, intimidation over very obscure items. -Brought in new hires making significant higher levels of compensation for the same job title. 30-40% higher then those that have been there multiple years. They then chastised the team for discussing said compensation levels. -Did a major disservice to the reps with their compensation plan. In one instance, due to the structure and unbalanced compensations for new hires, there is a new hire getting paid more to bring in less revenue compared to a top performer. -After making a second manager quit, his first meeting overseeing the team he remarked "if any of you think I'm a jerk, we can have a private conversation and I can tell you why you're wrong." -Too emotional and petty to have as much unchecked power as they do. -A manager upon leaving declined to speak negatively on the record against the CRO citing fears of retaliation that would negatively impact their career. This was further evidence of the limitless amounts of power granted. -Enjoys mocking/laughing/flaunting his powers with phrases like "You can do anything you want your last day here at Bitwarden."

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Bitwarden Response
1y
Thank you for your feedback. We're sorry to hear about your experience. We work to create a positive and productive culture throughout the organization and welcome feedback on where we can improve as we continue to grow. -Bitwarden People Ops
1.0
Sep 5, 2024

CSO is a bully

Recommend
CEO approval
Business Outlook

Pros

We have an excellent product and a team of open-minded and talented colleagues from around the world.

Cons

After over year in leadership, the new CSO has significantly impacted the sales culture. The current environment is marked by fear, favoritism, bullying, and discrimination. The ongoing micromanagement from the new CSO seems to focus more on taking credit for the team's successes rather than providing genuine support. Employees are frequently reminded that their job security is tenuous, often being spoken to in a dismissive manner, and are made to feel like mere numbers. The sales team, many of whom are young and have families, is particularly affected. They are fearful of losing their jobs and, as a result, are unable to voice their concerns. Additionally, the CSO has imposed restrictions that prevent us from discussing these issues with management without his presence, further complicating the situation. Numerous complaints have been made to HR but these concerns have yet to see any meaningful follow-up. All the managers under the CSO from sales team left. Several colleagues in marketing, and customer success have left the company due to the CSO's approach. Unfortunately, the CSO appears to take pride in this situation and frequently reminds us individually of his authority. I urge you to consider these concerns seriously and take appropriate action.

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Bitwarden Response
1y
Thank you for taking the time to share your thoughts here. We do try at Bitwarden to create a positive work environment that encourages participation and collaboration. It’s clear that we didn’t succeed in that for you. If you’re interested in discussing your thoughts on areas we can improve in more detail, my door is always open. -Michael Crandell, CEO
5.0
Feb 16, 2022

Transparent and Product-led

Recommend
CEO approval
Business Outlook

Pros

Great to work on a open source product in such a transparent manner. The company culture of GRIT (Gratitude, Responsibility, Inclusion and Transparency) makes it an awesome place to work.

Cons

It's a fast growing company, there are a fair share of growing paints that are being worked out. On the flip side we have the opportunity to strongly influence how those gets resolved.

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Bitwarden Response
4y
Thank you for taking the time to submit a review. We are so appreciative to have you as a part of our team and as the team grows, culture will continue to remain an important part of our success. Thank you!
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