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      Black Box

      Engaged Employer

      Black Box reviews

      2.9

      37% would recommend to a friend

      (675 total reviews)
      avatar

      Sanjeev Verma

      40% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Black Box has an employee rating of 2.9 out of 5 stars, based on 675 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Black Box employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      675 reviews
      1.0
      Dec 24, 2019

      My experience with Black Box was horrible and a total embarrassment, for all 6+ years I worked there.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is not one pro I can think of. I’m just glad I resigned. The less hard you work, the more one gets paid.

      Cons

      Company was bought out. Leadership/ management was a terrible experience. Management has the attitude of do as I say not as I do. Communication was at all-time low with management. The culture will never change. 4 CEO’s 8-12 vp’s, and countless managers who have no leadership skills. It was an embarrassment to work at Black box. The new Vice President, who was there maybe 3-5 times a year, did not even know there is a difference between standard cat5 cable and cat5e cable. Basic leadership skills I learned throughout my life Loyalty - no loyalty to the employees. They will throw you under the bus to make themselves look good. Duty- no one on the sales team knew their duties, because of awful communication. Integrity- no integrity with management. Quick to blame anyone., and never took accountability Selfless service- ha, no one in the company even knows what it actually means Honor- nothing honorable about giving promotions to people that do not work hard These are basic leadership skills that one must acquire to lead a company. Culture was all Black Box talked about, but the culture is for upper management to make ridiculous amounts of money that they truly did not deserve. I don’t have enough words to describe the cons. Just a total cluster of a company . I feel bad for the hard working employees in sales and customer service that do not benefit of the non-Hard working individuals at the top.

      avatar
      Black Box Response
      6y
      Thank you for taking the time to share your feedback and I’m sorry to hear about your experience at Black Box. That is certainly not the culture we are working hard to create. It’s publicly known that Black Box did experience some tumultuous times before our acquisition in 2019, however over the past year we have continued to receive very positive feedback from our team members that things are much improved and people are feeling excited about the direction and future of our company. Both our CEO and our leadership are committed to open and transparent communication. As you referenced, we rolled out our mission, vision and corporate values last fall, which will drive the collaborative and forward thinking culture we are creating. I would welcome the opportunity to talk with you directly about your experience with Black Box if you would be open to that.
      4.0
      Dec 14, 2019

      Engineer

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Accelerated learning, great place to advance technical knowledge

      Cons

      Lack of common vision, lack of ability to see bigger picture within segment of company

      avatar
      Black Box Response
      6y
      Thanks for taking the time to comment. I%E2%80%99m glad you are finding Black Box a great place to accelerate your technical knowledge. It%E2%80%99s a priority for us to ensure our team members are developing their skills. Regarding a common vision, we recently rolled out our mission, vision, values and cultural pillars and we have received very positive feedback from our teams about the direction we are going. If you aren%E2%80%99t familiar with our global vision, I encourage you to reach out to your leader. It%E2%80%99s important that we are all moving in the same direction. Thanks again for your comment!
      2.0
      Dec 4, 2019

      Not honest with employees

      Service technician-voice
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits. Office employees get along with each other.

      Cons

      Doesn't give raises. Managed to eliminate jobs with no warning.

      avatar
      Black Box Response
      6y
      Thank you for taking time to comment on your experience while at Black Box. All feedback we receive is valuable. I agree, our benefits are competitive and our work environment and culture are definitely that of teamwork and camaraderie. I’m also pleased to share that our annual performance and merit review cycles are on plan for Spring of this year. As we worked to turn our organization around, we did have some right-sizing that impacted team members. Reductions are never easy, but I am pleased with how the team executed the plan, providing as much advance notice as possible and maintaining respect for each individual. Fortunately, those times are behind us now and we are on track to remain profitable and to grow, globally!
      Viewing 403 - 405 of 675 Reviews
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      ReviewsBlack Box reviews

      Glassdoor has 798 Black Box reviews submitted anonymously by Black Box employees. Read employee reviews and ratings on Glassdoor to decide if Black Box is right for you.