Black Box reviews

3.0

40% would recommend to a friend

(674 total reviews)
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Sanjeev Verma

42% approve of CEO

40% positive business outlook

Black Box has an employee rating of 3.0 out of 5 stars, based on 674 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Black Box employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

674 reviews
1.0
Jan 3, 2017

Double digit sales growth by 2020??

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Brand recognition in the marketplace Exposure to a wide array of IT technologies FREE high school cafeteria style lunches Very expensive ergonomic desk chairs

Cons

No long-term/strategic vision to promote organic sales growth by senior management Employee morale at an all time low thanks to no pay raises or a formal performance incentive plan Compensation plan changed four times in less than 12 months Inaccurate data reporting leads to skewed reporting practices which ultimately effects ones wallet Beware of the quarterly job cuts for the typical below plan performance standards

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Black Box Response
9y
I apologize that you did not have a good work experience with Black Box. I agree with your all of the "Pros" you identified. In regard to the "Cons" we are focused on being a strong IT product and service company. As of this past year we have instituted an annual performance review process that aligns with our fiscal year that ends each March. We also have started compensation planning that is done on an annual basis where everyone's compensation is reviewed and pay increased are aligned with performance. Annually our sales compensation plans are rolled out to the team at the beginning of the fiscal year. Previously we had multiple businesses that had many team member practices that were not aligned. Black Box is committed on excellence and merit, and values diversity in team members. David M Pasternak, Vice President of Human Resources
3.0
Dec 19, 2016

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Challenging work environment Learned a lot of different solutions Free lunch

Cons

Not sure on the future of the company Growth not realistic Consistently missing overall numbers

avatar
Black Box Response
9y
I would agree that we have a challenging work environment from the perspective of integrating all of the historical business into 1BBOX. This environment is well suited for individuals that like a challenge and are comfortable with process improvement. We do have "free lunch" at some of our locations which is a nice perk. We have been focused on improving financial results and restructuring the sales organization to drive performance. We are always looking for strong talent to join the team. Thanks, David M. Pasternak, Vice President Human Resources
1.0
Dec 15, 2016

Take your own chances

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Executives at the top take care of themselves

Cons

They forgot about the people who made the company grow into what is.

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Black Box Response
9y
I am disappointed you did not have a good work experience with Black Box. I am always available for direct feedback in regard to improvements to the workplace and business. We have an open door policy and frequently do "skip level" sessions to get direct feedback from team members to make improvements. I am not sure that I would agree with the comment that "Executives at the top take care of themselves." As the HR leader for the business, we strive to ensure that all team members are treated fairly. Everyone, even Executives, have the same compensation and benefit programs that we have for everyone else. If team members do not receive bonuses, leaders to not receive bonuses. Everyone on the team contributes to our success. We have had a lot of change at Black Box over the two years I have been here. It is now a fast paced organization that focuses on excellence, rewards on merit & contribution, and values diversity in team members. Thanks, David M. Pasternak, Vice President of Human Resources
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Glassdoor has 797 Black Box reviews submitted anonymously by Black Box employees. Read employee reviews and ratings on Glassdoor to decide if Black Box is right for you.