Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,805 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 44% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 199 reviews)); "Benefits are good and pto grows with you" ((in 131 reviews)); "Flexible and great culture." ((in 118 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 84 reviews)); "Coworkers are great and make it worth the stress." ((in 42 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"The pay is low and the bonuses are not available until 14 months later." ((in 88 reviews)); "Change management is poor at best." ((in 78 reviews)); "Senior leadership get in the way of actual work." ((in 54 reviews)); "Low salaries for LATAM workers" ((in 43 reviews)); "Managers haven’t all been in the role before so unable to truly help sell or understand how to close deals start to finish" ((in 38 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,720 total reviews)

Michael Gianoni

58% approve of CEO

44% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.5

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jul 14, 2025

YourCause SDR (fine for entry level)

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

- Remote, can work from anywhere - Relatively straight forward in terms of daily and weekly tasks with ability to switch things up if you want to - Team encourages trying new approaches if something isn't working. - Team is very collaborative and supportive. Some of the best coworkers I've ever had

Cons

- Goals can feel somewhat unattainable - The product itself is difficult to sell - Slow and difficult to move up the ladder

Blackbaud Response

12mo

Thank you for taking the time to tell us about your experience working at Blackbaud. Employees are encouraged to bring their authentic selves to work whether remote or in person.  We want the best experience for you and every person at Blackbaud. Thank you for sharing your experience!

1.0

Jun 13, 2025

If you're considering options, it may be worthwhile to explore other companies before deciding on Blackbaud.

Customer support associate

Recommend

CEO approval

Business Outlook

Pros

Nothing significant to highlight here.

Cons

Frequent layoffs and lack of job security create a stressful environment. Management lacks clarity and consistency. Short employment spans (as little as 40 days) raise concerns about hiring practices. It's difficult to focus on work when you're constantly worried about job stability.

Blackbaud Response

1y

Thanks for sharing your experience working at Blackbaud. We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. Thank you for sharing your experience.

3.0

Jun 12, 2025

Ok Company

Workforce analyst

Recommend

CEO approval

Business Outlook

Pros

Remote work, not intrusive management and good work-life balance

Cons

The compensation is low, with no additional incentives for CR employees, aside from a $50 power and internet subsidy. I was hired as a Real-Time Analyst but was later assigned scheduling tasks that were not included in my contract, without receiving a pay increase.

Blackbaud Response

1y

Thank you for your feedback. We're pleased you value our culture and flexible work environment. We acknowledge your concerns and thank you for your input. Your insights are invaluable as we continue to make Blackbaud a better place to work.

Viewing 85 - 87 of 1,720 Reviews

Jobs at Blackbaud

Principal Product Manager, Data and AI Products

Strategic Pricing Analyst, AI Products

Sales Support and Development Associate

Principal Growth Marketer

SVP & General Manager, YourCause from Blackbaud

United States

View job

Blackbaud

Blackbaud reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

YourCause SDR (fine for entry level)

If you're considering options, it may be worthwhile to explore other companies before deciding on Blackbaud.

Ok Company

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