Blackbaud reviews

3.2

55% would recommend to a friend

(1,720 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jun 10, 2025
Recommend
CEO approval
Business Outlook

Pros

-I was at Blackbaud during a rapid growth stage before COVID and while rolling out BBMS. -At the time great vision, solid product, really tied to customers and their mission.

Cons

-I think after COVID they have lost their way a bit. -There was a real bait and switch with One Rate and how there would never be monthly minimums or monthly fees unless used, then during COVID they pushed a monthly cost to every product that was payment enabled. This was also roughly at the same time of the ransomware attack. -It is a company that I do not think should be publicly traded. It's very difficult to speak to an NPO that is asking you about executive compensation, when equity is cashed out by execs, it's all public and while product price and exec comps are separate issues, they are ultimately connected.

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Blackbaud Response
1y
We appreciate your feedback. Our customers’ trust is a top priority and is embedded in everything we do. We are committed to providing them with the confidence that their technology and data are secure. We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. Thank you for sharing your experience.
4.0
May 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place to work don't bother, let employees do their job's and been over them checking your current status. Company helps all these entities to rise funding for different cause. You have community hours to help however you may help.

Cons

Poor HR team they don't help you to stay in the company, don't offer you any opportunity in cause you need to move from any where to US. They are just to involve to India and save money.

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Blackbaud Response
1y
We appreciate your review. We are committed to ensuring our company is a great place to work with a focus on employee engagement, development, well-being, inclusion and our long history of commitment to philanthropic work. We thank you again for your honest review.
3.0
May 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Good culture. Meaningful work. Tremendous impact

Cons

Layoffs are regular occurrences. Loyalty from the employee means nothing to this company. When revenues fall (which they will) the first response is to reduce staff.

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Blackbaud Response
1y
Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. We've worked hard to create a supportive environment. Your feedback will help us develop as a company.
Viewing 88 - 90 of 1,720 Reviews

Glassdoor has 1,805 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.