Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,804 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 44% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 199 reviews)); "Benefits are good and pto grows with you" ((in 129 reviews)); "Flexible and great culture." ((in 116 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 84 reviews)); "Great teams and people to work with" ((in 45 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"The pay is low and the bonuses are not available until 14 months later." ((in 88 reviews)); "Change management is poor at best." ((in 75 reviews)); "Senior leadership get in the way of actual work." ((in 54 reviews)); "Low salaries for LATAM workers" ((in 37 reviews)); "Managers haven’t all been in the role before so unable to truly help sell or understand how to close deals start to finish" ((in 37 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)

Michael Gianoni

58% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Jan 13, 2010

Great place to start a career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Blackbaud is a nice mid-sized tech company in the beautiful city of Charleston SC. They use the positive attributes of Charleston for recruiting purposes. And while I agree with their stance, Charleston is not a metropolitan city by any means and won't appeal to techies from SF, SEA, or TX. A lot of emphasis on adopting Blackbaud culture and it goes a long way to be a team player.

Cons

Lacking true technology innovation. Revenue goals still rely on annual maintenance and software functionality upgrades. Flagship products use antiquated tools (e.g. VB 6) The culture does breed some indoctrination, and a lot of new hires become frustrated with the lack of innovation.

5.0

Nov 11, 2009

Excellent company to work for in a an excellent location

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Location - Charleston, SC is one of the coolest place to live in the country. Charming historic downtown and marvelous beaches and rivers as well. Nice mild year round temperature too. The company - at least the software department - is filled with very bright young people. Most of the management is pretty cool - down to earth, competent and fair. If you're idealistic, you can get a little bit of a warm fuzzy feeling knowing that your clients are non-profit agencies. Nice facilities and good work environment. Management expects results - so if you're a slacker you won't last long, but on the flip side, almost all of your coworkers are reliable and competent.

Cons

If you're not working at Blackbaud, there aren't many other employment options in the area. Pay is average at best. Merit increases only keep up with inflation. Only promotions get you a significant increase.

4.0

Nov 5, 2009

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Seaside, great people, great software and playing small part in making the world a better place. Very flexible, encouraging. good benefits package and time-off package.

Cons

not for big city people, not very open culture, still comunnicate mostly by email instead of directly going to the person or calling them.

Viewing 1708 - 1710 of 1,719 Reviews

Jobs at Blackbaud

Cyber Threat Intelligence Analyst

Principal Product Manager, Data and AI Products

Senior Manager, Threat Detection and Response

Director of Product Management, YourCause

Strategic Pricing Analyst, AI Products

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