Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Feb 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Blackbaud promotes a laid back environment. The location is on Daniel Island which is a very nice place and the views are fantastic - much better than the one at my house. Most of the people working at Blackbaud will go out of their way to help you and are very approchable individuals. There are also a good number of company sponsored events such as soccer games, BBQs, happy hours, company pic nic, and tickets to hockey and minor league baseball games. Another reason to work at Blackbaud is there are very few technology (read: no competition) companies in Charleston. In a small pond, Blackbaud is the best fish.

Cons

While there are several upsides, unfortunately, the down sides negate the positives making this a decent, but not great company. Senior management appears to be stale in their thinking. To propose new ideas, many people in the trenches make suggestions that fall on deaf ears only to find out that a year, year and a half, or two years later, the idea has been implemented. In IT, as in other organizations, there is very little recognition. Some bosses will make light of raises and promotions and in several parts of Blackbaud there is no clear path to advancement. I’ve personally been told that it’s a subjective decision on behalf of the management team and when they feel someone is ready, they will promote. Meetings regarding performance throughout the year are almost non-existent. If they are set up, meetings about goals, feedback, and concern usually take a back seat to anything else. Case in point – Feb is almost done and annual reviews have still not been completed. So down sides: Employees in the trenches don’t have a loud enough voice and are often dismissed, feedback about performance is non existent, promotions are subjective, and the salary is below average.

3.0
Jan 8, 2009
Recommend
CEO approval
Business Outlook

Pros

If you are a recent graduate willing to accept low-pay and long hours to gain a foothold in technology and remain in or move to a nice location, Blackbaud is a good choice. If you want to work for someone who enable non-profits, this is a clear choice.

Cons

The pay is below market, but the cost of living in the Charleston area is very high. Their benefits (they are self-insured) are not attractive to anyone over 25 and or who have children. The company owns its market, therefore it is satisfied with its technology, systems and culture. It sees no reason to make changes and the majority of the management team have been homesteading for years. This makes for a company that prides compliance, certainty and contractive thought and above all, risk management and cost containment.

4.0
Jan 6, 2009

Good company, long hours

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, good benefits, opportunities to grow within the company

Cons

Any kind of billable position strongly discourages any kind of work/life balance. You will be working long hours with very competitive people who are mostly interested in the bottom line. There are other positions that are less cut-throat, but they don't pay as much or offer the same growth potential.

Viewing 1714 - 1716 of 1,719 Reviews

Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.