Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,804 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 44% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 207 reviews)); "Good benefits and resume builder" ((in 131 reviews)); "Flexible and great culture." ((in 115 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 82 reviews)); "Coworkers are great and make it worth the stress." ((in 45 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 88 reviews)); "Change management is poor at best." ((in 81 reviews)); "Annual restructuring and layoffs." ((in 69 reviews)); "Senior leadership get in the way of actual work." ((in 54 reviews)); "Low salaries for LATAM workers" ((in 40 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)

Michael Gianoni

58% approve of CEO

44% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.5

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 19, 2026

Best company to work with best people

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Great teammates and collaberation - Place where u can learn AI realted skills, thers lot of encouragement - Work-life balance is remarkable - Encouraging Indoor games is fun to go..

Cons

- Could have their own canteen specific to employees

4.0

Apr 15, 2026

Energizing environment

Growth marketer

Recommend

CEO approval

Business Outlook

Pros

AI has energized the company, and things are changing in a good way. The people here are wonderful to work with, and it feels like everyone is on the same team, in service of our customers.

Cons

Lay-offs can be unpredictable. Tenure and top performance is not often rewarded.

Blackbaud Response

2mo

Thank you for sharing your experience. We’re happy to hear that you enjoyed collaborating with teammates, felt encouraged to build AI-related skills, and found the work-life balance to be strong. Creating an environment where people can learn, connect, and enjoy their work alongside engaging activities is an important part of our culture. We also appreciate you sharing your perspective on on-site amenities and logistics. Experiences can vary by location and role, and feedback like this helps provide insight into how different aspects of the workplace are perceived.

3.0

Apr 15, 2026

Great colleagues but unclear leadership vision

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to work with great people

Cons

Leadership lacks a vision strong enough to prevent competing and contradictory initiatives

Blackbaud Response

2mo

Thank you for sharing your perspective. We’re glad to hear that you value the people you work with, as collaboration and strong team connections are an important part of the experience here. We understand that leadership direction and prioritization can feel different depending on role and timing, Feedback like this helps provide insight into how initiatives and goals are perceived across the organization. We appreciate you taking the time to leave a review and for the contributions you make as part of the team.

Viewing 19 - 21 of 1,719 Reviews

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Blackbaud reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Best company to work with best people

Energizing environment

Great colleagues but unclear leadership vision

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