They not only look over neglect when you report it, but they will terminate you in order to save their butt from being fired themselves. They will retaliate against you, and if you are not over your 6 month mark they will not follow the ICARE policy, and you can not file a grievance. I have had two people that were in charge of me not only discriminate me against my disability, but when I reported neglect being performed on the floors multiple times nothing was done.