Blizzard Entertainment reviews

3.6

64% would recommend to a friend

(1,432 total reviews)
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Johanna Faries

70% approve of CEO

48% positive business outlook

Blizzard Entertainment has an employee rating of 3.6 out of 5 stars, based on 1,432 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blizzard Entertainment employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Jan 28, 2014

Great place to be

Recommend
CEO approval
Business Outlook

Pros

Really great coworkers, fun place to work and excellent potential to advance.

Cons

The company has been building out middle management which has been stagnating progress on projects. Also, the company takes too long to develop games and at times thinks it knows what customers want when they don't.

5.0
Jan 27, 2014

Very fulfilling.

Recommend
CEO approval
Business Outlook

Pros

Great culture and environment, improve transparency recently, and a lot of fun.

Cons

Working off hours can be rough at times, but this has gotten better over the years.

2.0
Jan 23, 2014
Recommend
CEO approval
Business Outlook

Pros

At the start of my experience there in 2006 it was like walking into a a who new level on awesomeness, You got paid to help players in this amazing game. Granted there was a set amount of "tickets" you had to meet an hour, however the focus of the company was truly on giving each player that EPIC experience. You were able to move up in the company as fast or as slow as you wanted, the bonuses where amazing when you got them and the training just got better as the company evolved.

Cons

Sadly the company got to big for its own good and quickly went from quality to quantity. There was a time when it was a hush hush thing when "Operation Condor has left the roost" and when I left in 2011 it was a giving thing to mass tell thousands of players a day. It truly is a game of who you know and even worse when your bosses are BFFs with HR, The management never took the job seriously but had no issues whatsoever taking the glory when their team did well. Perks from the company are slowly draining, First 2 Blizzcons you would get 3 tickets for friends and family, then the next only two, then the next only one, then you got 3 tickets that you could "pay for". Frankly I am surprised that they didn't make the employees pay to go in and work it. The management would constantly lie to the staff about issues that were important, like the decision to completely remove Volt from the company days after they promised up and down it was there to stay. Being in Customer Service just made it that much worse, they would tell you that CS is the face of the company but it was really CS was the red headed step child of Blizzard that got the blame anytime something went wrong. The sad truth of it is it went to being Blizzard Blue for Pride in the company, to Blizzard Green and all about the greed for the money. I leave you with this.... Log into WoW, try to make a petition.... See if it even LETS YOU MAKE A PETITION... thats what Blizz CS has fallen too. Does that sounds like the most Epic experience ever to you?

Viewing 1294 - 1296 of 1,432 Reviews

Glassdoor has 1,669 Blizzard Entertainment reviews submitted anonymously by Blizzard Entertainment employees. Read employee reviews and ratings on Glassdoor to decide if Blizzard Entertainment is right for you.