Is Block a good company to work for?

Block has an overall rating of 3.3 out of 5, based on over 2,262 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 45% of employees would recommend working at Block to a friend and 26% have a positive outlook for the business. The best reviews about Block have been left by employees working as Recruiter , Operations and Customer Support .

Does Block pay their employees well?

According to anonymously submitted Glassdoor reviews, Block employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Block. This rating has been stable over the past 12 months.

How satisfied are employees working at Block?

45% of Block employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Block 3.8 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Block?

Software Engineer (251) , Senior Software Engineer (93) , Account Executive (80) , Customer Success Advocate (71) , Product Manager (33) , Account Manager (32) , Data Scientist (29) , Program Manager (22) , Customer Service Representative (20) , Business Development Representative (BDR) (19) , Senior Account Executive (18) , Customer Support Representative (17) , Executive Assistant (17) , Project Manager (17) , Customer Success (16)

What are the pros of working at Block according to real employee reviews?

"The people were great and always positive and up to help." ((in 244 reviews)); "Great benefits and a fun atmosphere are an added plus too." ((in 240 reviews)); "Good work life balance and WFH option" ((in 142 reviews)); "Pay and RSU options really good." ((in 119 reviews)); "All teams are great" ((in 61 reviews))

What are the cons of working at Block according to real employee reviews?

"poor leadership and lack of growth/development" ((in 107 reviews)); "constant layoffs (I'm one of nearly 4k people laid off in the latest round)" ((in 99 reviews)); "Bad management and leaders only care about what they like" ((in 71 reviews)); "Bad managers seem to be a relatively common complaint among IC employees I talked to." ((in 48 reviews)); "low compensation and bonuses." ((in 24 reviews))

What are employees saying about Block layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Block layoffs and their outlook for job security at Block in 2026.

What are the top reviewed Block locations?

San Francisco , Saint Louis , New York , Atlanta , Seattle , Oakland , Scottsdale , Los Angeles , Portland , Phoenix , Chicago , Miami , Austin , Denver , Dallas , Philadelphia , Boston , Washington , Houston , Sacramento , California City , South San Francisco , San Jose , Orlando , Salt Lake City , Raleigh , Cincinnati , Irvine , San Diego , Santa Clara

Block reviews

3.3

45% would recommend to a friend

(2,108 total reviews)

Jack Dorsey

32% approve of CEO

26% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,108 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Block has an employee rating of 3.3 out of 5 stars, based on 2,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Block employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

2.0

Sep 14, 2021

Cheaters are praised, honest work won’t get you anywhere

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

-Great perks -Jack, very thoughtful and intelligent CEO -Working alongside great colleagues -Employee stock purchase plan

Cons

-Management spiraled out of control and there’s no looking back. There were many terrible hiring decisions made in a sprint to 3x the senior sales organization. -Toxic environment on many teams -Pay is way lower than industry standard -Existing employees are expected to carry most of the burden in training new hires due to poor management hires. -For a senior role you shouldn’t be expected to manage anymore that 50% of onboarding, refine the onboarding process and remove almost all of the burden from the sales people closing the deals. It’s not their job to spend copious amounts of time onboarding business. -I would encourage a future employee look elsewhere.

Block Response

4y

Thank you for taking the time to share your experience. We hold our leads to high standards, and we appreciate you bringing this to our attention. We will share your perspective with our sales leads use this feedback to help our leads. We would appreciate the opportunity to gather additional information and feedback. Please contact us at glassdoor@squareup.com.

1.0

Oct 23, 2019

Customer Service Reps are seen as replaceable. The perks do not make up for the culture!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Free lunch Solid base pay Good benefits Free snacks

Cons

Sales are everything Management does not care unless you are bringing in money Mental health not taken seriously Low morale Not a sustainable job for most people Call center atmosphere Every minute of your day is monitored Tenure holds no value Little freedom Very few opportunities for advancement Lack of communication from higher ups in SF

Block Response

6y

Thank you for taking the time to share your feedback with us. We value your concerns and have passed them along to the appropriate parties. If you would like to provide more context, please contact us at glassdoor@squareup.com.

4.0

May 16, 2019

Academic and rigorous, abrupt org changes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Talented and robust mid-senior/ director level managers, mission-driven, effective strategic alignment

Cons

Unempathetic to individual employees, abrupt and ruthless org changes, sometimes allow bullying by managers

Viewing 112 - 114 of 2,108 Reviews

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Jobs at Block

Manager, Mid-Market Sales

Manager, Mid-Market Sales

Mid-Market Account Manager, Retail

Incident Commander, Program Manager

Block

Block reviews

Company ratings over time

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Cheaters are praised, honest work won’t get you anywhere

Customer Service Reps are seen as replaceable. The perks do not make up for the culture!

Academic and rigorous, abrupt org changes

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