Block reviews

3.3

45% would recommend to a friend

(2,108 total reviews)
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Jack Dorsey

32% approve of CEO

26% positive business outlook

Block has an employee rating of 3.3 out of 5 stars, based on 2,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Block employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Mar 6, 2023

I love this company

Recommend
CEO approval
Business Outlook

Pros

Great benefits and leadership. The work-life balance at Block is unlike anywhere else I've worked, and I don't know many outside of Block that have it as good as we do. There's opportunity everywhere in this company, if you want something, there's a good chance you can go for it. The yearly compensation and merit cycles are nice. The culture here is great. I've spent the last 6 years of my career here and I don't see myself going anywhere other than "up" in the company.

Cons

The culture here overall is great. However it can get too liberal sometimes, and that's coming from someone who is very liberal. I would like to see the company find a healthy balance of being able to express their thoughts and beliefs without the harsh judgement towards others who don't align. The biggest issue I have is there is a culture that's been created where management can be too soft and would rather sugar coat feedback and not take necessary steps towards helping employees do better. For example, an employee with a good heart can continue to do the wrong things leading to failed outcomes, or projects taking longer. And instead of management removing someone from a project, they just continuously have the same sugar coated conversations and nothing changes. Very frustrating. It's a pattern I've seen with many leads over time time here.

1.0
Aug 27, 2022

Consider contract work so at least your time is valued.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The recruiters and managers will tell you what you want to hear to get you in the door.

Cons

My role was not what it was pitched as (I’m a specialist) and I was punished for not being able to do a different specialist’s job. My supervisor threatened my position and gave me reviews that were not supported by facts. My skip level manager announced the week I started that our team was being pressured to justify/reduce headcount, refused to even accept a meeting request to discuss my concerns, and generally hid to avoid a difficult conversation. The company overall is probably (?) not as badly managed as this particular group was managed. If Block is your best option (it’s not), you’d be well-advised to avoid trusting your coworkers. The culture seems to reward cowardice and blame-shifting. Unless you can dodge bad managers long enough to vest in your stock (and IF the stock doesn’t lose too much value during that time), you might be better off working for this company on a contract basis so that your time is valued. The hours will be long and you’ll be expected to act like you’re so very grateful and lucky to have been chosen.

1.0
Mar 9, 2022

Unrealistic Expectations

Recommend
CEO approval
Business Outlook

Pros

Benefits, stock plan, great colleagues

Cons

There are some serious unrealistic expectations in the sales organization. The number of talented AEs leaving Square is very discouraging. Many sales leaders are very inexperienced and fail to listen to AE concerns. Compensation could be decent, but the vast majority of reps are not even close to hitting quota so they are not benefitting from what they could be making. The compensation is pretty much your base salary plus a few hundred bucks every quarter. The product is great but unfortunately the sales organization needs to really reevaluate how they will encourage reps to stay.

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Block Response
4y
Thank you for sharing your experience with us. We take concerns like these seriously and would appreciate the opportunity to gather additional information and feedback. Please contact us at glassdoor@squareup.com.
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