Is Block a good company to work for?

Block has an overall rating of 3.3 out of 5, based on over 2,264 reviews left anonymously by employees. This rating has decreased by 10% over the last 12 months. 45% of employees would recommend working at Block to a friend and 26% have a positive outlook for the business. The best reviews about Block have been left by employees working as Recruiter , Operations and Customer Support .

Does Block pay their employees well?

According to anonymously submitted Glassdoor reviews, Block employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Block. This rating has been stable over the past 12 months.

How satisfied are employees working at Block?

45% of Block employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Block 3.8 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Block?

Software Engineer (253) , Senior Software Engineer (93) , Account Executive (80) , Customer Success Advocate (71) , Product Manager (33) , Account Manager (32) , Data Scientist (29) , Program Manager (22) , Customer Service Representative (20) , Business Development Representative (BDR) (19) , Senior Account Executive (18) , Customer Support Representative (17) , Executive Assistant (17) , Project Manager (17) , Customer Success (16)

What are the pros of working at Block according to real employee reviews?

"The people were great and always positive and up to help." ((in 238 reviews)); "Great benefits and a lot of trust" ((in 235 reviews)); "Good work life balance and WFH option" ((in 145 reviews)); "Pay and RSU options really good." ((in 115 reviews)); "Great coworkers and purpose driven work" ((in 60 reviews))

What are the cons of working at Block according to real employee reviews?

"poor leadership and lack of growth/development" ((in 105 reviews)); "constant layoffs (I'm one of nearly 4k people laid off in the latest round)" ((in 102 reviews)); "Bad management and leaders only care about what they like" ((in 73 reviews)); "Bad managers seem to be a relatively common complaint among IC employees I talked to." ((in 47 reviews)); "Back stabbing middle management" ((in 11 reviews))

What are employees saying about Block layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Block layoffs and their outlook for job security at Block in 2026.

What are the top reviewed Block locations?

San Francisco , Saint Louis , New York , Atlanta , Seattle , Oakland , Scottsdale , Los Angeles , Portland , Phoenix , Chicago , Miami , Austin , Denver , Dallas , Philadelphia , Boston , Washington , Houston , Sacramento , California City , South San Francisco , San Jose , Orlando , Salt Lake City , Charlotte , Raleigh , Cincinnati , Irvine , San Diego

Block reviews

3.3

45% would recommend to a friend

(2,110 total reviews)

Jack Dorsey

32% approve of CEO

26% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Block has an employee rating of 3.3 out of 5 stars, based on 2,110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Block employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

2.0

Dec 19, 2021

Looks good at first

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

WFH stipend. Wellness stipend. 401k match

Cons

Everything else. This company has issues that they simply should not. Uniformed recruiters. Poor training. Micromanagement by managers. Managers who know nothing about the company. Constant payroll issues. All the pros I mentioned can easily be found at another company. Don’t work here.

3.0

Dec 13, 2021

Change could go either way...

Content specialist

Recommend

CEO approval

Business Outlook

Pros

great benefits, competitive pay, remote work, room for career growth (except for Customer Support)

Cons

your experience in the company will differ drastically depending on what org you're in. I can only speak for CS (customer success), since I've been there for a while. There's really no room for upward mobility in CS. Leadership tries their hardest to come up with arbitrary ways to create some sort of "ladder" for employees to climb, when you're not really given any room for improvement, or any roles to move into.

5.0

Nov 28, 2021

Well-structured tech support, overall great position

Customer success advocate

Recommend

CEO approval

Business Outlook

Pros

+Generous benefits, stock options and WFH stipends +Diverse workforce +Choice for 100% remote work or hybrid office/WFH +Supporting small business owners with their websites is rewarding work +Well-structured day with breaks included throughout shift +Time flies really quickly during peak hours

Cons

-Won't get to participate in company activities as much since you'll be on the phones or emails -Training can have a high learning curve for the technologically challenged -Sometimes the business owners are stressed out and not the most patient over the phones when they need support -Talking over the phone can be mentally draining

Viewing 265 - 267 of 2,110 Reviews

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Jobs at Block

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Mid-Market Account Manager - Central South

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Block

Block reviews

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Looks good at first

Change could go either way...

Well-structured tech support, overall great position

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