Is Block by Block a good company to work for as a Operations Manager?

Operations Manager professionals working at Block by Block have rated their employer with 4.5 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of Block by Block employees being 3.3 out of 5 stars. Search open Operations Manager Jobs at Block by Block now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Block by Block .

Does Block by Block pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Block by Block with 4.0 out of 5 stars based on 22 anonymously submitted employee reviews. This is 28.6% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at Block by Block.

How happy are Operations Manager professionals working at Block by Block?

98% of Operations Manager employees at Block by Block would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Operations Manager professionals have also rated Block by Block with a 3.9 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.2 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at Block by Block?

Operations Manager (22) , Transit Ambassador (21) , Ambassador (16) , Safety Ambassador (14) , Cleaning Ambassador (6) , Downtown Ambassador (5) , General Manager (5) , Manager (5) , Team Lead (5) , Dispatcher (4) , Hospitality Ambassador (4) , Cleaner (3) , Customer Service Representative (CSR) (3) , Operations Supervisor (3) , Safety Officer (3)

What are the pros of working at Block by Block according to real employee reviews?

"Pay was good and the hours" ((in 23 reviews)); "Good people and good sales" ((in 10 reviews)); "Flexible hours / schedule" ((in 5 reviews)); "This has definitely been one of the best jobs I've had since the military and it gives you the opportunity to change things in your community for the better instead of just standing by complaining about it." ((in 3 reviews)); "Great Upper Management!" ((in 3 reviews))

What are the cons of working at Block by Block according to real employee reviews?

"Horrible management." ((in 18 reviews)); "No benefits at all." ((in 8 reviews)); "week honeymoon period during which you might anticipate enjoying the job, poor management, dreadful working conditions, and dubious supervisors swiftly alter that perception." ((in 6 reviews)); "Health insurance is awful." ((in 5 reviews)); "10 hour shifts excluding fragmented breaks totaling 1 hour." ((in 3 reviews))

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Block by Block

Block by Block Operations Manager reviews

4.5

98% would recommend to a friend

(22 total reviews)

Blair McBride

100% approve of CEO

98% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.3

Senior management

4.2

Culture & values

4.1

Career opportunities

4.0

Compensation and benefits

3.9

Work/Life balance

Operations Manager employees have rated Block by Block with 4.5 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an excellent working experience there. Block by Block is rated 21% above average by Operations Manager professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

22 reviews

2.0

Apr 25, 2019

High turnover, still trying to figure it out.

Operations manager

Recommend

CEO approval

Business Outlook

Pros

You get to work with some amazing people. Yearly meeting is fun.

Cons

The home office is still trying to figure things out (hr, training modules, systems, etc.). They are growing fast and trying to implement too many things at the same time.

Block by Block Response

High turnover is not the norm. In fact, we fortunately have a great retention rate. Certain markets are much tougher to recruit in than others for sure. The contracted pay rate also has a lot to do with retention. We'd like to thank you for taking the time to give your feedback. We are committed to creating a comfortable, transparent, and collaborative environment for all of our employees so it’s disappointing to hear that we missed accomplishing that opportunity with you. Our intention was the opposite. We were trying to not release too many new processes out at one time so you have given us pause with your statement. Your comments are, however, very important to us. I'd like to sincerely thank you for taking the time to share. If you would like to share more experiences with us please, contact the Block by Block Employee Relations Hotline at 1-866-343-3132

1.0

Apr 25, 2019

Profit over people

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Job can be fun and provide a sense of community service.

Cons

Getting assaulted by homeless people and developing a heightened state of awareness (PTSD) by being forced to make daily contact with homeless people who aren’t even breaking the law. As a manager for BBB, you’re often at the mercy of your customer’s word against yours, without any support from Block By Block to back you up. The company swept multiple disability cases under the rug by firing personnel while also refusing to acknowledge manager feedback for improvement of program and customer relations that caused said issues in the first place. Additionally, even if you meet company standards, you can still be fired without cause for going above and beyond customer expectations, even when your customer’s conduct is extremely unprofessional. Good riddance to this employer. You can be the best manager in the world but they’ll fire you the moment you do one seemingly insignificant thing wrong. Long story short, my customer refused to communicate on multiple occasions then blamed me for it and had me fired so that I could be the scapegoat for their poor executive decision making.

5.0

Aug 9, 2017

Operations Manager

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Culture support and opportunities

Cons

No cons in my 4 years with BBB

Viewing 19 - 21 of 22 Reviews

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Block by Block Operations Manager reviews

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High turnover, still trying to figure it out.

Profit over people

Operations Manager

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