1.0Apr 3, 2026Not great tbhCustomer service representativeFormer employee, more than 1 yearStroudsburg, PARecommendCEO approvalBusiness OutlookProsRemote work, then they took it away and made it hybridConsThe customers are absolutely terrible, supervisors never want to take calls.Show more
1.0Jan 20, 2026Place is the epitome of micro managing.Level ii technical supportCurrent employee, more than 1 yearLehighton, PARecommendCEO approvalBusiness OutlookProsGreat Benefits that cover everythingConsHave to work 10 hour shifts but you get three days off. Customers are basically elderly people. Management micro manages you into the ground. They will mentally destroy you.Show more
2.0Nov 4, 2024Constant changes to metrics and "return to office"Customer service representativeFormer employee, more than 1 yearRecommendCEO approvalBusiness OutlookProsDecent benefits Raises Can move upCons"Return to office" Horrible customers Workforce Management will text you after 2 mins of being awayShow more