Is Blue Shield Of California a good company to work for?

Blue Shield Of California has an overall rating of 3.6 out of 5, based on over 2,298 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 58% of employees would recommend working at Blue Shield Of California to a friend and 47% have a positive outlook for the business. The best reviews about Blue Shield Of California have been left by employees working as Pharmacy Technician , Operations Supervisor and Intern .

Does Blue Shield Of California pay their employees well?

According to anonymously submitted Glassdoor reviews, Blue Shield Of California employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Blue Shield Of California. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Blue Shield Of California?

58% of Blue Shield Of California employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blue Shield Of California 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Blue Shield Of California?

Customer Service Representative (73) , Manager (51) , Director (46) , Senior Manager (46) , Program Manager (33) , Senior Business Analyst (33) , Business Analyst (32) , Project Manager (30) , Analyst (22) , Senior Project Manager (21) , Customer Service Representative (CSR) (16) , Executive Assistant (16) , Operations Supervisor (16) , Senior Program Manager (16) , Pharmacy Technician (14)

What are the pros of working at Blue Shield Of California according to real employee reviews?

"The offer many great benefits and they have been so accommodating while working from during this time." ((in 256 reviews)); "Great people to work for and with" ((in 181 reviews)); "good work/life balance (at least in my department)" ((in 147 reviews)); "Good pay and benefit offered to employees." ((in 123 reviews)); "Flexible work schedules with a lot of abilities to work from home." ((in 59 reviews))

What are the cons of working at Blue Shield Of California according to real employee reviews?

"Poor management they pushback cases or don’t answer group chats" ((in 86 reviews)); "senior leadership+) due to lack of openings (not enough openings for generated interest)." ((in 78 reviews)); "Some managers don't engage their team at all for months and are shocked that the team isn't aware of changes in projects or policies." ((in 68 reviews)); "Current upper management does not think it is appropriate to promote people who know the process and have some leadership skills and could be mentored." ((in 37 reviews)); "Favoritism is also a huge problem starting from the upper management level such as Director." ((in 30 reviews))

What are employees saying about Blue Shield Of California layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blue Shield Of California layoffs and their outlook for job security at Blue Shield Of California in 2026.

What are the top reviewed Blue Shield Of California locations?

San Francisco , El Dorado Hills , Oakland , Rancho Cordova , Lodi , Los Angeles , Woodland Hills , Sacramento , Redding , San Diego , Monterey Park , El Dorado , Long Beach , Costa Mesa , California City , El Segundo , Folsom , California , Stockton , New York , Walnut Creek , El Dorado Hls , Redwood City , Chico , Orange , Palmdale , Winnetka , Roseville , Monterey , South San Francisco

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Blue Shield Of California

Blue Shield Of California reviews

3.6

58% would recommend to a friend

(2,048 total reviews)

Mike Stuart

59% approve of CEO

47% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.5

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Blue Shield Of California has an employee rating of 3.6 out of 5 stars, based on 2,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blue Shield Of California employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jul 18, 2011

Company trying to change its employee satisfaction trajectory

Senior project manager

Recommend

CEO approval

Business Outlook

Pros

Nice people, great SF location, decent salaries.

Cons

Job titles seem to be one level down (eg, as a Sr Manager I'm running projects that would be a Director at other companies). Career path is totally variable depending on your manager. Lack of visibility to Senior Leadership - there seems to be a wide gulf between C-level / SVP and the rest of the company.

2.0

Jul 17, 2011

The job was OK, my coworkers were great, everything else SUCK.

It technical lead

Recommend

CEO approval

Business Outlook

Pros

Pay was OK, workplace was above par. Job flexibility was good unless you have a terrible manager like I did for 2.5 years. Good and competent people.

Cons

Health insurance cost was way high. As an employee, I was paying more than a regular guy w/ a family. Good thing SF has the Healthy SF plan. IT Department was a hit-or-miss. One Server Ops group was so bad that it held up one of my projects for almost 2 years. Upper mgmt. didn't do diddly squat.

1.0

Jul 5, 2011

The worst place I have ever worked!

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Company commitment to providing affordable healthcare for all Californians. Company generosity and a genuine concern for the community. Medical, Vision, and dental benefits are decent.

Cons

Poor work life balance for exempt employees Conflicting and unrealistic expectations from Management (may be unique to my department) Unnecessary duplication of work due to poor or non-existent communication. Poor use of available technology Unprofessional behavior at the director level Do as I say not as I do mentality (management sets a poor example for employees to follow) Too much bureaucracy makes accomplishing anything slow and difficult. Fear of speaking up for yourself or about anyone due to the possibility of retaliation. (I have actually observed my director retaliating against someone for speaking up) Hostile work environment (my unit has lost 25% of its staff since Jan 2011.)

Viewing 1966 - 1968 of 2,048 Reviews

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Jobs at Blue Shield Of California

Configuration Analyst, Associate

Government Programs Compliance Specialist, Senior

Duals Administrative Support - Sales Coordination, Intermediate

Operations Specialist, Senior

Operations Specialist, Experienced

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Blue Shield Of California

Blue Shield Of California reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Company trying to change its employee satisfaction trajectory

The job was OK, my coworkers were great, everything else SUCK.

The worst place I have ever worked!

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