Company does not care about its employees.
No holiday pay for employees, if you work on a holiday you get regular base pay only.
If your store closes due to weather related events the company will not pay its employees even if there is a MANDANTORY evacuation in the city the store is in.
Definite favoritism with upper management.
You are never aware of how much PTO you actually have. They do not show it on your paychecks, the person you email to find out never knows what the correct amount is.
All around disorganized.
Anytime supplies were needed for the store or spa, the orders would arrive months late and the manager would have to purchase out of pocket wax, cotton pads, alcohol, etc. for the store to be able to run until the order finally arrived.
Upper management cares more about vendors well being than actual employees.
There is a lot of unnecessary drama that stems from associates all the way up to district managers.
The “holiday parties” they have each year before Christmas save bags for clients and leave them throughout the store with credit card information on a piece of paper stapled to the bags. I think if most people realized this, they definitely would not partake.