Bluemercury reviews

2.7

47% would recommend to a friend

(541 total reviews)
avatar

Maly Bernstein

37% approve of CEO

34% positive business outlook

Bluemercury has an employee rating of 2.7 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bluemercury employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

541 reviews
1.0
May 11, 2018
Recommend
CEO approval
Business Outlook

Pros

None . Not even gratis will make up for the abuse you will endure by upper management and corporate . Any positive reviews here have been written by people at corporate , or upper management. They need to boost their ratings on here so they can continue to staff their new stores they keep opening up ..... It’s widely known that There have only been 3 stores open in San Diego area for past year and a half (majority in Southern California are in Los Angeles) and there have been more than 3 recent positive store manager reviews for San Diego in past few months ! Fake! I would say the less than 5 star reviews are accurate . This is not a 5 Star company . Press release disclosed that they have so many stores opening up this year in west coast this year (30 in west coast , 50 total nationwide ) so it’s necessary for corporate to write fake positive reviews to offset all the real negative reviews . Otherwise they won’t be able to staff their upcoming opening stores and entice new recruits . Another important note : the 2 in-house brands have been created to imitate other top selling brands in stores and rival them for more profitability . After gaining trust and relationships with vendors and other supporting brands this is so wrong !!

Cons

You will not get paid for all the hours you work - especially as a store manager . Because of their commitment to being “scrappy” there will be deliberate understaffing and you will frequently have to work “open to close” with no lunch or breaks . You will be forced to clock out for a lunch but still work . You will forced to work a 12-14 hour day because of inventory and holiday party . This company doesn’t abide by California labor laws . There isn’t even a dedicated space for breaks and upper management will threaten you with a write up if you have water bottles or snacks on the utility cart in the back room which hardly is a break space , and will say that the VP of the company says the cart is for products only . This company doesn’t treat you as a human. They only care about their bottom line . You will as a manager have to pay out of pocket for many expenses - spa , events , toilet paper , supplies etc and wait to be reimbursed several weeks later . For our holiday party meeting we were told we would get “prizes “ - those “prizes” were 3-4 small fun size Halloween candies, tootsie pops etc in a tiny bag that had our holiday party presell goal for each person . THAT is how cheap and tacky this company is!! There are so many cons ..... Everyday you will be greeted by an abusive email by upper management telling you how much you and your team is not making the cut. The weekly hour plus long conference call with upper management and managers in her district is the worst non productive hour of useless manager bashing . You will not get paid for the hours you spend writing the store schedules . You will be told to manually “fix punches “ or corporate or upper management will fix for you so people don’t get paid all their overtime hours . So illegal . Upper management will change the schedule at will . You will be scolded and mistreated and denied most of the time for requests any time off . You will not be allowed to take a Saturday off . You will not be allowed to have a life outside of work You will get frequent texts to your personal cell phone by upper management including on Your one week day off . You will have mandatory conference calls on your day off so technically you’re not even being allowed to be off! Zero paid holidays! Open on Easter , Christmas Eve , Memorial Day , Fourth of July , Labor Day , New Year’s Eve and New Year’s Day and no extra pay for working those days . Also in California there is supposed to be separate sick time . If you use sick time it comes out of your pto /vacation time which is illegal . This company needs to have another mass class-action law suit initiated against them for all the employees that started as of April 1, 2017. There was one already for spa employees . We need to hit them where it hurts the bottom line . They need to be held accountable for all their abuse! There is absolutely no growth . You will just be a minor cog in their merciless machine . You will not be paid for all your time worked . You will be underpaid . After your store does amazing you will be offered an offensive 50 cents raise . There is so much favoritism and politics . There is a store that doesn’t even make numbers but is a favorite of upper management in California and that store is never held accountable for their losses . There is another manager that has had their whole team quit on and many complaints from customers As well but is a favorite of upper management as well . Your time spent here will be a waste . Don’t let this company use your talents, creativity and life force . They don’t deserve it . The original co-founder of the company Barry Beck is quoted as saying he wants Bluemercury employees to be “human googles”. They just see you as a selling machine . Absolutely no room for growth as all people in dm/rm/vp /corporate positions are East Coast cronies that are all friends with each other .

1.0
Apr 22, 2018

Toxic Work Environment

Recommend
CEO approval
Business Outlook

Pros

Gratis. Vendors are generous with giving out gratis.

Cons

Pay is horrible. Absolutely no growth. Upper management for the California district plays favoritism. At first, this company was a dream come true. Associates were given a chance to grow within the industry, with responsibilities such as becoming key holders and understanding the business. Bluemercury had so much potential as a leading retailer in the beauty world. However, with all the new stores opening up in the past year or two, they started hiring the craziest and most unqualified people..in their corporate office and in stores! Rules changed left and right. We were told as a district not too long ago that the Vice President made a decision to no longer hire from within. Meaning: As a manager, you can no longer grow. As a Beauty Advisor, don’t even think of growing into an assistant manager or a store manager. Assistant manager positions DO NOT EXIST unless you are a multi million $ door. Which the only store in the company to do so is a store on the east coast. Did I forget to mention how hours got cut? Thankfully I got out before this could affect me. However I still have many friends in the company who this ended up affecting. Managers and Associates took a DRASTIC paycut, and in my district some managers I know, had to even get rid of some of their employees because “the company doesn’t have enough hours”. Don’t believe me? Just ask around. DO YOUR RESEARCH. This is a very toxic company to work for. They don’t value you. God forbid if you’re caught up in some sort of drama. THE WHOLE COMPANY WILL KNOW ABOUT IT. Upper management is very unprofessional when it comes to being discreet about gossip. Most of the time, they are the ones spreading it to other stores they favor. Bluemercury HR department is a joke. Nothing you say is safe, it will get back to your management in a non beneficial way towards you. Once you get Macy’s Hr involved, then that’s when they Start to act like everything is ok. ONLY TRUST MACY’S TO GET THINGS DONE THE RIGHT WAY. Do yourself a favor and don’t apply. You’ll regret it, big time.

3.0
Apr 19, 2018

They don’t care about you

Recommend
CEO approval
Business Outlook

Pros

Gratis, good discount, the job is less stressful then other retail jobs I’ve worked, the clientele is a higher end group of clients for the most part. Great product selection.

Cons

The higher ups don’t care about you, everyone in my location has been hit with a mess up in payroll, they want you to work harder and every Saturday forever but don’t want to pay you the hours you are entitled to. Communication is terrible with management and corporate. Don’t expect to have any problems handled quickly.

Viewing 382 - 384 of 541 Reviews

Glassdoor has 559 Bluemercury reviews submitted anonymously by Bluemercury employees. Read employee reviews and ratings on Glassdoor to decide if Bluemercury is right for you.