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Booker reviews

3.6

71% would recommend to a friend

(162 total reviews)
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Josh McCarter

85% approve of CEO

55% positive business outlook

Booker has an employee rating of 3.6 out of 5 stars, based on 162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booker employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

162 reviews
1.0
Sep 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Breakfast on Mondays, lots of alcohol and free events (games, happy hour) You get two monitors, and there's a basketball game in the office that's fun.

Cons

The equipment you're given is well below average. The mic on the headset picks up every sound in the room so it's hard to hear, the phones are clunky and old and everything is Dell. The place is a revolving door. You're given a demo to build with almost no training around product knowledge, but you'll get tons of condescending sales koolaid that doesn't overall help employees with sales since this is a physical product you're selling and not some kind of ROI. You can try to quantify a need (and you'll sound awkward) but overall whether a client decides to go with Booker or not is about preference and what the software can do, not how you sell them. Very high, rigid price points and aren't willing to negotiate with the clients, and they insist on charging a signup fee which no other competitor does. You will be given no support. Your hours are 7 to 4 but if you don't work 7 to 7 with a smile on your face your days are numbered. You waste time making 100 dials to businesses who have already been contacted over and over again and have no interest in switching to Booker. After a while it'll start to feel like you're cold calling to sell cars or cell phones since everyone already either has one or is never going to have one. As an inbound rep you'll be given leads that aren't actually inbounds just random forms filled out to read certain blog posts, but very few close or even remember filling out the form since it's not Booker they're interested in in the first place. The favoritism is rampant there so you will see the same four reps hitting quota month after month, but everyone else tends to miss by 40% or less. You can be successful anywhere else, and when you go for your in person interview they'll do a good job of presenting Booker as a company that is happy and a safe environment to work. In reality it is easily the most dysfunctional work environment I've ever experienced.

3.0
Jun 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Occasional lunches and breakfast. Great employees to work with.

Cons

No 401K matching. Below average salaries. Minimal feedback on progress. No sense of value to company. No sense of short term job security. The product itself needs to be restructured.

3.0
Nov 28, 2015

Repetitive work - no growth!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great for fresh out of college - very young, fun (immature) moments. It's like freshman year all over again... "Booker College" - just fun!

Cons

No growth but a bunch a new title changes. No more Summer Friday's. Very, very pointless for the 9 hrs a day (40 hrs a week - 35 hrs a week would be fine). Don't see them surviving another 7 years w/o secretly selling to another company but keeping their name. Salaries are about at least 25% below average. If you're looking for a career this is NOT the place! Two year MAX and then RUN out of this place!

Viewing 25 - 27 of 162 Reviews

Glassdoor has 164 Booker reviews submitted anonymously by Booker employees. Read employee reviews and ratings on Glassdoor to decide if Booker is right for you.