Is Booking.com a good company to work for as a Operations Advisor?

Operations Advisor professionals working at Booking.com have rated their employer with 4.2 out of 5 stars in 97 Glassdoor reviews. This is a higher than average score with the overall rating of Booking.com employees being 4.1 out of 5 stars. Search open Operations Advisor Jobs at Booking.com now and start preparing for your job interview by browsing frequently asked Operations Advisor interview questions at Booking.com .

Does Booking.com pay Operations Advisor employees well?

Operations Advisor professionals rate their compensation and benefits at Booking.com with 3.9 out of 5 stars based on 97 anonymously submitted employee reviews. This is 7.4% worse than the company average rating for salary and benefits. Find out more about Operations Advisor salaries at Booking.com.

How happy are Operations Advisor professionals working at Booking.com?

92% of Operations Advisor employees at Booking.com would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Operations Advisor professionals have also rated Booking.com with a 3.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.0 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (728) , Customer Service Representative (492) , Customer Service Specialist (400) , Customer Service Executive (264) , Account Executive (230) , Software Engineer (181) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 630 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 582 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 539 reviews)); "As everybody says colleagues are great an the team is very multiculcural" ((in 526 reviews)); "Very good salary compared to Dutch companies (and Europe in general specially if you qualify for 30%)" ((in 376 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"The HR people don't do heir work; the management is poor and thinking of retirement." ((in 477 reviews)); "Bad managers are very bad" ((in 258 reviews)); "Lack of company vision and poor leadership" ((in 102 reviews)); "No career opportunities in Zagreb" ((in 71 reviews)); "• Blatant Favoritism within the office" ((in 61 reviews))

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Booking.com Operations Advisor reviews

4.2

92% would recommend to a friend

(97 total reviews)

Glenn Fogel

34% approve of CEO

92% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.9

Senior management

3.9

Compensation and benefits

3.5

Career opportunities

Operations Advisor employees have rated Booking.com with 4.2 out of 5 stars, based on 97 company reviews on Glassdoor. This indicates that most Operations Advisor professionals have an excellent working experience there. Booking.com is rated in line with the average (within 1 standard deviation) by Operations Advisor professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

97 reviews

3.0

Sep 12, 2024

Nice place to work, nice atmosphere but no career growth perspective

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

nice people, nice office, free lunches

Cons

management is not supporting your growth and refuses to see more of the potential in individuals

Booking.com Response

Thank you for taking the time to share your review with us. While we are glad to hear that found it a nice place to work at and enjoyed working with your colleagues, it is unfortunate to hear about your experience with the management regarding your career growth opportunities. Your feedback about this topic is valuable to us. Please know that we are taking several steps in promoting employee development and revamping our training and development practices to offer more promotions and career growth opportunities within the company. Wishing you the best with your career. The Booking.com team

5.0

Jan 4, 2024

great

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

great benefits, great environment to work

Cons

none that I can think of

Booking.com Response

Hi, thank you for your review. We are happy to hear that you had a positive experience during your time as a Sales Advisor at Booking.com. Offering great benefits and a welcoming workplace environment convinces us that we are on the right track. Thank you again for sharing this with us and we wish you all the best in your future career endeavors. The Booking.com team

3.0

Dec 4, 2023

Booking.com Sales Advisor

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Friendly colleagues Fantastic big office Staff travel perks

Cons

Not paid enough Prioritised other departments More money focused rather than staff focused

Booking.com Response

Hi, thank you for your review. We are happy to hear that you appreciated your colleagues and benefits during your journey with Booking.com. We appreciate your honesty, and your feedback is noted. Wishing you all the best in your future career. The Booking.com team

Viewing 7 - 9 of 97 Reviews

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Nice place to work, nice atmosphere but no career growth perspective

great

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