Booking.com reviews

4.1

80% would recommend to a friend

(806 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

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806 reviews

Reviews about "Management"

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1.0
Apr 24, 2013

unprofessional and underpaid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible and easygoing organisational culture and relaxed atmosphere in the team, you can really feel that the company has the roots in the netherlands

Cons

underpaid, they talk about improvements but little has been done too young and too inexperienced management team, which has seen little or nothing outside the company productivity is the one and only focus, the management wants to have everything under ridiculous control, and it only comes in terms of figures and never in terms of quality

1.0
Apr 12, 2013

Nothing at all!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro i can think of is the trips to another country and the parties

Cons

Well what can i say, too much work overload, ridiculous goals that almost no one can meet. Under payed for the amount of work we do and calls we take and not to mention all the bullying and angry calls from guests we get. Insane complaints to work on and not much coverage at times. Working here develops stress and anxiety and fear to go in to work. You should never be afraid to go into work. Some supervisors are careless and avoid doing their share of work.

2.0
Feb 11, 2013
Recommend
CEO approval
Business Outlook

Pros

The company culture can be a positive aspect if you are young and single. Company paid happy hours and company outings. Health benefits are pretty good and well priced. Good people. Get to travel, can be good when you're not forced to do it at least 50% of the time.

Cons

Underpaid compared to their competition. Inexperienced management...company is growing quickly and management has no idea how to handle it. Most managers dont actually have management experience. So called "promotions" are not merit based. Get friendly with management and tell them they are great and you'll get a "promotion" where they'll cut your pay and give you more work. Constantly changing bonus structure with astronomical goals. False promises on bonuses...you might get it and then lose it. Bonuses are very small compared to competiton. No company cards for travel expenses. Pay out of pocket and then wait got reimbursed. HR is there for show, nothing ever gets handled the way it should. No growth potential at this point. If you started 5 or 6 years ago you could move up but not now. 17 year old international company with an unorganized startup feel to it. CEO said it best, "if you are here to make money the you are at the wrong place."

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