Pros
Free fruit (sometimes) and candy
Cons
You love toxic environments, heva passion for zero stability and enjoy playing Russian Roulette with unstable management? Then booking.com is the perfect place for you to work at. The lack of professionalism and transparency from management is embarrassing . The constant harassing of good employees drives many people to quit the job more often than not, while the managers are allowed to get away with everything. They can do whatever they want with your PTO and say you missed days when you didn't. The policies are inconsistent and vague, things change regularly and employees are never informed, and our benefits are either taken away or reduced. Our insurance recently went up, yet a pay increase is apparently impossible. You can be here for 3-4 years and your pay won't even increase by a dollar per hour. For a multi-billion company their most "important' employees (AKA the agents) don't get paid a living wage and will have to rely on part time jobs and credit cards to get by while managers and executives fill their pockets.No one really ever knows what's going on, people are told to do one thing and then are told to do the exact opposite by management and support staff, the system constantly crashes and there is a multitude of bugs on a regular basis. They want you to believe that we are innovative and advanced, but are just rolling out things that other companies have been doing for years. They promote healthy living, yet the canteen fridges have had black mold and smell terrible, on multiple occasions we get food that's already expired or has mold in it and they could care less about the mental health of their employees. If you want to advance within the company, don't even bother. Most internal openings already have a name to them and they are opened to others only for legality reasons. HR will do nothing to favor the employees and instead fall into the high school mentality with management, ignoring issues that few are brave enough to report. If you report something anonymously, somehow the person you're reporting will find out and retaliation will ensue even though is prohibited. Favoritism and bootlicking will get you everywhere. Good numbers, good behaviors and work ethic will ensure that you are stuck in the same job for years on end and even risk termination. Do yourself and favor and don't bother applying here. This place is not worth it.