Booking.com reviews

4.1

80% would recommend to a friend

(1,121 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

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1K reviews

Reviews about "Culture"

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5.0
Sep 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Being an Account Manager in San Francisco is AWESOME. The people I work with every day motivate me more than I ever thought I could be motivated in an office setting. Coming from a huge tech company prior, I assumed real teamwork sort of goes out the window when you work for such an internet giant. Booking.com proved me wrong. This is a true team here, everyone genuinely wants each other to succeed. My colleagues take time out of their day to help with everything under the sun literally every day. We provide a great product to both hotels and to guests that I stand behind and NEVER have to question. Oh yeah, did I mention Travel…? We travel to beautiful destinations in California to visit our hotel partners and strengthen the mutual partnership regularly. The learning is endless here, we are encouraged to attend trainings at different offices to better our professional and personal development as individuals. It will sound cheesy when I say this, but I wear my Booking.com backpack every day to and from work with pride. It should also be noted that our snacks are both delicious and healthy.

Cons

Lengthy ramp-up. I have been here about 5 months and am just finally starting to get the hang of the technology and tools we utilize.

3.0
Sep 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Lots of training, free food, bonuses, trips to Amsterdam for those interested, free "swag", culture. Never a dull moment. Keeps you on your toes. Great for entry customer service gaining skills.

Cons

Long and tiring hours, very little down time or personal time, favoritism by management, unhappy agents, unhappy customers...LOTS of complaints from people all around the world. Its all on your shoulders. Promotions are near impossible if you're not a kiss up even if you have consistently shown to be a great employee with high numbers and drive to advance. If youre not a social butterfly, say goodbye to ever going anywhere in this company and getting no help. Booking.com doesnt feel like a long term place to work. I was there 3 years nearly and had 4 interviews to advance to another position and was constantly turned down. I left because I was tired of the rat race.

5.0
Sep 7, 2015

Great Place to Learn and Grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Open-minded, humble, passionate workplace. The atmosphere is always positive and the company lives by its strong set of core values. On top of great leadership and challenging work, you get to work in awesome offices and enjoy a restaurant-quality lunch with breathtaking views of Amsterdam.

Cons

Growth in this company is incredibly fast, scaling is sometimes a challenge.

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