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Booking.com

Part of Booking Holdings

Engaged Employer

Booking.com reviews

4.1

80% would recommend to a friend

(1,121 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Senior management

3.5

Career opportunities

Ratings by demographic groups

Reviews by job title

1K reviews

Reviews about "Culture"

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3.0
Sep 3, 2015

Growing Pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good career advancement opportunities and a great training ground for millennials. The year end party in Amsterdam is a blast and Darren is an amazing leader.

Cons

HR is a hot mess. Disorganized, confused and does not care about the employees. They can't even remember the names of the people they support and treat their employees like they are just another "butt in seat". Particularly in the US. The company is growing too fast to hire the right people in may roles and are losing good people in return.

3.0
Sep 1, 2015

More like a high school than a job

Senior customer service representative
Recommend
CEO approval
Business Outlook

Pros

It is a very relax work environment. It's a lot of overtime offered.

Cons

Very poor management structure. Their has been alot of changes to upper management which are causing alot of employees to look for work elsewhere. You're not required to take a drug test and alot of team leads clearly come into work under the influence. Team leads talk behind each others back to the agents. This compares to an high school with all the clicks and rumors.

5.0
Aug 31, 2015

Amesome place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture here is amazing. It's very international with really smart and passionate people. Friendly, caring, helpful and open with lots of career opportunities. I can't say i've ever worked for such a great company. It really feels like a second family to me!

Cons

We are moving at such a fast pace, that sometimes change management isn't as smooth as it could be. Also, compensation and benefits are competitive, but I think the company has a hard time making global compensation relevant to just the Netherlands.

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