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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (1,081 total reviews)
      avatar

      Glenn Fogel

      71% approve of CEO

      68% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Senior management

      3.5

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      1K reviews

      Reviews about "Compensation"

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      3.0
      Jun 1, 2014

      Company Review of Booking.com

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colleagues are great/ time-spirit is awesome/ international environment/ exchange on a global scale/ AM work is interesting and challenging

      Cons

      Start-up salary/ evaluation system of employees is questionable/ even AM's sometimes fell like doing Call Center duties/ consistent telephone availability and less time within working hours to focus on personal development/

      avatar
      Booking.com Response
      12y
      Thanks for your comments. Personal development is important to us, but can be at odds with business demands.
      3.0
      May 16, 2014

      Low pay, total control

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      nice international working environment

      Cons

      low pay total control

      avatar
      Booking.com Response
      12y
      We appreciate your thoughts.
      2.0
      Apr 22, 2014

      Great hopes, low consideration

      Customer care executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work environment is pretty amazing, even though I worked in one of the "lamest". Free fruits, good benefits inc. The salary is rather good if you have good computer literacy, what could allow you to reach the quarter's targets.

      Cons

      A good part of the Customer Service Team-leaders are absolutely unskilled, most of them started with an Executive job in which they did not even get to the targets they are supposed to lead agents to reach. On the other hand, you get promised awesome job opportunities but there is absolutely no consideration for one's commitment to the business. Job opportunities are being granted on the applicants' sympathy with the person in charge of the recruitment. This side is changing with the new Office Manager but the harm is done now.

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