Books-A-Million reviews

Lower pay than most retail, will work you as close to full-time without giving benefits

Corporate really doesn't seem to care how hard their demands weigh on the people who actually work in the stores, staff and management alike. Often they would notify of us an impending visit, which set off sprees of organizing and cleaning, only to cancel at the last minute, time and time again. Customers would get angry on a fairly regular basis when pressed to join the discount program, or sign up for a magazine they didn't want. When the Magazines for Millionaires program was first tested at our location, our Area Coordinator said, "We will never tell you that you have to get more magazines." And a year later, when the program went companywide for all Millionaire's Club members, and then even further to all customers, it was just another quota we were hounded to meet. The management at this particular store has, from what I understand, gotten a bit better in the months since I left the company, but it's wise to keep in mind that the management can make or break this job, and having someone running the store who is simply not good at it doesn't do any favors for anyone, up the ladder or down it.