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Books-A-Million

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Books-A-Million reviews

3.2

59% would recommend to a friend

(1,750 total reviews)

Terry Finley

62% approve of CEO

45% positive business outlook

Books-A-Million has an employee rating of 3.2 out of 5 stars, based on 1,750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Books-A-Million employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jun 28, 2009
Recommend
CEO approval
Business Outlook

Pros

book check out, flexible scheduling, is actually kinda fun at times.

Cons

discount card, upper management has expectations that are sometimes either unrealistic or just dont make sense, which isnt surprising consider how few of these people have actually worked in a BAM store. compensation sucks, better set you salary in stone, they will try to pay you as little as possible. dont be a GM- unless your no longer interested having a personal life.

1.0
Jun 23, 2009
Recommend
CEO approval
Business Outlook

Pros

First of the month 30% discount, 20% the rest of the month. This is the only thing really that makes the job worthwhile. But always watch out, if the item has a larger discount with the member discount card use that first!

Cons

Well first of all if you end up dating someone in the company, expect one of you to be relocated. Nepotism of any sort is frowned upon by the company unless you are an Anderson. Secondly, the pay is horrendous and now it is even worse since the company is cutting hours even more than they did before. Chances are the hourly cuts are going to make getting any benefits a thing of the past. The supposed "flex budget" the company is using now doesn't take into account that there actually has to be employees on the clock to shelve the books and then find them again for the customers. Thirdly, the discount cards and magazines. With the economy being as down as it is, I think the worst thing this company did was raise not only the price on the discount card but now they are raising, yet again, the percentages for the cards and magazines goals. In the past I never had a problem making the goals of these, but I had to talk unil my mouth was literally numb some days. For some people who struggle with these sales, they will probably find themselves job hunting very soon. :( Finally, I have worked retail in the past, and I have never in my life been treated as badly as customers tend to treat us in these stores. And no matter what, you have to smile and bear it or fear a corporate complaint....which means termination. I have been yelled at, snapped at, and cursed at, sometimes just over something as small as being out of java jackets or sold out of a new hot best seller.

1.0
Jun 13, 2009
Recommend
CEO approval
Business Outlook

Pros

The only saving grace to working at this store was the employee discount and being able to borrow books - otherwise I'd have run screaming long before I did.

Cons

General manager of the store was completely ineffective - assistant managers did what they could to cover but that can only go so far. GM had zero respect for employees, pay was extremely poor, and although they claimed to be flexible with your schedule for classes/etc, be prepared for harassment if you need to do so in a way that might possibly lead to some slight inconvenience for management.

Viewing 1735 - 1737 of 1,750 Reviews

Glassdoor has 1,788 Books-A-Million reviews submitted anonymously by Books-A-Million employees. Read employee reviews and ratings on Glassdoor to decide if Books-A-Million is right for you.