(1)The hourly pay rate is horrible! There are many other companies that are similar that pay better. (2)The company’s structure-the stores are run as separate entities even though they are owned by the company. This means if a store is unprofitable then it probably will get shut down. (3)UNREALISTIC GOALS-the company sets unrealistic goals and the formula keeps changing almost every year. In my 11 years with the company this formula changed at least 6 times. (4)INCENTIVES & REWARDS-in the early 2000s the company gave each employee a free product once per year as a Xmas gift. Also, the company held contests and stores and/or employees that won/or met the goals would be rewarded with money and/or free Bose products. Little by little corporate took everything away. No more incentives and no more prizes.