Box reviews

3.9

71% would recommend to a friend

(1,315 total reviews)
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Aaron Levie

78% approve of CEO

59% positive business outlook

Box has an employee rating of 3.9 out of 5 stars, based on 1,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Sep 17, 2013
Recommend
CEO approval
Business Outlook

Pros

- Inflated salaries - Young culture (think new grads) - Good education fund/ Boxworks - If you are early in your career, this is a good place to get that stamp on your resumes - If you are early in your career, and know that your growth is going to be limited at a place that is struggling to get to IPO, and are okay with it, go for it! - Post IPO there will probably be a more grounded corporate identity, rather than the half startup half corporate approach at the moment - Scaling elegantly is hard no doubt, after all we have all heard of technical debt amongst other things

Cons

- BoxWorks had Malcolm Gladwell (!!!!) as a keynote speaker talking on disruptive innovation and changing a mindset..however... - He was welcomed onstage by a highly inappropriate Ellie Goulding track - Unfortunately nobody at Box seemed to have paid any attention to the crux of what he was saying- a change in mindset is what's needed, innovation powered by radical thinking - Not a lot of the complacent attitude that is floating around - Box does hire smart, but only in limiting hires to Stanford and Berkley. Unfortunately, a lot of the radical thinkers (a particular Mr. Jobs) didn't finish university - Inexperienced recruiters pushed me and three of my peers into the customer success team- the only team that has it together across the company - Junior recruiters, so they are limited in placing you at a team that makes the most of your skill set, or are unable to place you as the team you would be an asset to does not exist - As a consequence, there are a lot of incompetencies, and talent that is so underutilized and stifled by the constant upheaval, that they have to schedule at least 50 meetings a day to get people to acknowledge work needs to be done - And then chase them around to get the work done (as simple as getting the EA's to book a room, get you equipment that they are responsible for) - A lot of the why should I do it, its not my problem mentality - Customers have echoed they use Box as it's impossible to shift/move all your content elsewhere once its in there i.s. forced use for a product - Internal movement= impossible (it's encouraged, but do you want to wait 6-12 months?)

1.0
May 8, 2026

Used to be great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO, that's about it except you're so understaffed you can't use PTO more than 2-3 days at a time

Cons

- Expect startup-level intensity without the compensation, vision, or resourcing to match. - Teams are extremely lean, which creates constant pressure, oftentimes doing the roles of 2-3 jobs - Compensation tends to fall behind the market over time due to below-market pay and the lack of refreshers. - The culture has also shifted significantly under newer leadership. What once felt values-driven now feels heavily focused on short-term business outcomes, with a noticeable culture of blame when performance misses expectations. - Poor product leadership contributes to a reactive environment where priorities change often and pressure consistently rolls downhill onto frontline employees without support or alignment - Lots of long-time Boxers have left due to these shifts in the company over the past few years

2.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits except 401k lack of matching and pay is on par with market

Cons

No raises, no promotions unless you are in office, sales drives everything and all other departments are treated like less than equal "assistants" at best. "We all are sales" is the motto but they do not compensate the other teams for selling but holds them accountable for missing metrics.

Viewing 43 - 45 of 1,315 Reviews

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