Is Box a good company to work for?

Box has an overall rating of 3.9 out of 5, based on over 1,407 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 72% of employees would recommend working at Box to a friend and 61% have a positive outlook for the business. The best reviews about Box have been left by employees working as Outbound Business Representative , Director and Sales Development Representative (SDR) .

Does Box pay their employees well?

According to anonymously submitted Glassdoor reviews, Box employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Box. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Box?

72% of Box employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Box 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Box?

Software Engineer (95) , Account Executive (85) , Sales (52) , Senior Software Engineer (50) , Outbound Business Representative (23) , Customer Success Manager (18) , Enterprise Account Executive (15) , Outbound Sales Representative (15) , Director (14) , Sales Development Representative (SDR) (14) , SMB Account Executive (12) , Implementation Consultant (11) , Marketing (11) , Product Manager (11) , Solutions Engineer (11)

What are the pros of working at Box according to real employee reviews?

"Great people and product." ((in 166 reviews)); "Good benefits and friendly environment." ((in 75 reviews)); "great management and leadership who actually listen" ((in 67 reviews)); "Good pay and availability is good" ((in 47 reviews)); "Great team and good team events" ((in 40 reviews))

What are the cons of working at Box according to real employee reviews?

"There is no 401k match and honestly Box can do better with making an initiative to do that." ((in 48 reviews)); "Not the greatest health plans and no 401k matching" ((in 40 reviews)); "Most of the action items were for engineers to work around the poor management rather than for management to improve themselves." ((in 33 reviews)); "Our manager is aware." ((in 23 reviews)); "Middle management feels inexperienced both for product and engineering orgs" ((in 13 reviews))

What are employees saying about Box layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Box layoffs and their outlook for job security at Box in 2026.

What Box locations have received the highest employee ratings?

Chicago , Palo Alto , Austin , New York , San Francisco , Boston , Los Altos , Redwood City , Dallas

Box reviews

3.9

72% would recommend to a friend

(1,315 total reviews)

Aaron Levie

79% approve of CEO

61% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.0

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Box has an employee rating of 3.9 out of 5 stars, based on 1,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Feb 5, 2019

A company with good intentions but still falls short

Finance

Recommend

CEO approval

Business Outlook

Pros

Employee resource groups, free lunch, snacks, unlimited PTO

Cons

talks a big game but actions don't always match up; Being promoted as a minority is very challenging, they say they are working on this but their numbers prove otherwise. not a terrible place to work but after your first year, the cons start to outweigh the pros

1.0

Nov 28, 2018

Unpleasant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None na no zip nada

Cons

This horrific experience, which messed with me to my core, was a combo of the contracting ‘company’ I worked through and Box. I can’t even elaborate except to say I’m now with an organization (and my org prior to Box) that empowers employees and there’s autonomy but also support and consistent check ins. My boss and I chat repeatedly throughout the day and I’m a contractor!!! Box treats contractors like second class. And the full time people, in this function, are literally 23-25 and love themselves even though they lack actual life and professional experience. Weird how everyone chooses every other tech company to join 🧐

5.0

Jun 21, 2018

Excellent company to grow or start your career

Strategic account executive

Recommend

CEO approval

Business Outlook

Pros

After working for a large technology company for a number of years, I can honestly say that making the move to Box was one of the smartest and rewarding professional decisions I’ve made. The company is large enough to provide you with the resources you need to get your job done but also small enough in size to still feel like the work you do makes an actual difference. Fortunately, in my three years here so far I have yet to experience the typical bureaucracy one might expect to see in a decent sized organization. Leadership on the sales side from Aaron, our COO Steph, and management are all willing to get involved to help you close deals rather than simply ask questions for no other purpose than forecasting. There are great opportunities to make money as a sales rep here as well as gain promotions from within. Culturally, Box is a grade above others in this space both in terms of the values we embody as an organization as well as an overall fun place to work everyday.

Cons

As we transition to a more solution based selling approach, deals become more complex and take longer to close. Furthermore, the transition from selling cloud storage and collaboration tools to cloud content management requires partnership with a broader ecosystem of vendors and SIs that complicates the sales cycle. Overall, things are very positive and you’re rewarded in terms of commission structure due to these complexities that senior management acknowledges.

Viewing 61 - 63 of 1,315 Reviews

Jobs at Box

Workplace Services Assistant

Team Manager, Customer Success

Customer Success Manager

Customer Success Manager, AI Outcomes

Box

Box reviews

Ratings by category

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A company with good intentions but still falls short

Unpleasant

Excellent company to grow or start your career

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