Box reviews

3.9

71% would recommend to a friend

(1,315 total reviews)
avatar

Aaron Levie

78% approve of CEO

59% positive business outlook

Box has an employee rating of 3.9 out of 5 stars, based on 1,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Box employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Mar 10, 2016
Recommend
CEO approval
Business Outlook

Pros

-The benefits are truly great, I love having lunch brought in every day, and the snacks are great -The people, I do not believe there has been a single person at Box that I have met that I haven't liked so far. -If you do well there is potential to make decent money.

Cons

-very rigid promotion structure, the expectation is at month 12 you are promoted to another role. While this sounds great in theory one of the key drawbacks is this only works when the position you want is available otherwise you are pressured in to accepting whatever they have available (which is usually a territory of a rep that quit because they had a bad territory setting you up for quite the struggle if not failure) -Over half of your commission that you are paid and evaluated on is completely out of your control, your success and pay depends solely on which rep you support. -The current opportunity system does not create alignment between the teams, the Outbound Reps are clogging the sales funnels with fake opportunities so they can hit their quota making it difficult to accurately forecast deals and wasting the time of senior reps -The turn over is considerably higher than anyone will admit to. -Very few reps hit their quota.

2.0
Jun 12, 2014

Gilded Age

Recommend
CEO approval
Business Outlook

Pros

- Young start up atmosphere - Close to IPO - Awesome building interior - Discounted Gym Membership - Not too terrible of a product

Cons

- Complete atmosphere 360! Back in Palo Alto were the good old days when we were working together and felt passionate about the company...since the move to Los Altos it was all down hill from there - Passive aggressive upper management. If you want to send a message to the team don't college roommate status write a note on your window by your desk. - Lack of any job growth or promotions - VERY POLITICAL especially for such a young company - Everyone talks about how much they want to get out of the company which brings down the work moral

1.0
Sep 6, 2019
Recommend
CEO approval
Business Outlook

Pros

You'll learn a ton and have so much scope - scope that you're probably going to be scared to take on, and no one will fight you for it. When I first joined, this was my dream! Read: Big Tech PMs and MBA grads, this could be an interesting opportunity for you. Some other benefits include Caltrain commuter benefits (Box is located in downtown Redwood City right above the train), and like most tech companies we have snacks and an in-building cafeteria and coffee bar.

Cons

Product strategy is clear, but questionable. The way that products are shipped at Box always involves at least 3-4 scrum teams to ship 1 thing so naturally, shipping takes a long, long time, if it happens at all. Urgent customer requests come in constantly at a rate that the teams are unable to ship. PMs have a lot of scope, but very limited impact, so unsurprisingly, the PM org goes through a lot of burn out and churn. PMs are then expected to fill in the gaps, which are massive due to limited to no resourcing across design, user research, and analytics. There's an overall sense of nepotism at the leadership level and leadership continuously hires more Director-level PMs to do IC work, because there aren't enough PMs to do all the work. And to boot, no 401k matching, compensation is lukewarm, no bonuses for PMs under Director level, and no stock refresh until your 2nd year.

Viewing 13 - 15 of 1,315 Reviews

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