BoxLunch reviews

3.4

55% would recommend to a friend

(467 total reviews)
avatar

Steve Vranes

58% approve of CEO

32% positive business outlook

BoxLunch has an employee rating of 3.4 out of 5 stars, based on 467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BoxLunch employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

467 reviews
4.0
Jun 15, 2024

Fun and philanthropic company

Recommend
CEO approval
Business Outlook

Pros

I the culture of the company and I get lots of support from my district manager.

Cons

HQ took away all hours for any floorsets and visuals. Which forces you to split focus on completing the visuals and also customer servicing every customer in store. Visuals should happen before or after the store being open, but they don’t allow that any longer. They do not give any allotted training hours to train and onboard entry level sales associates. HQ sometimes feels disconnected when they believe these operational heavy tasks don’t need hours and can “wiped out” in the middle of the day while still excelling at customer service. It does feel like they also micromanage the schedule that the SM makes.

3.0
Jun 7, 2024
Recommend
CEO approval
Business Outlook

Pros

In my experience, a job with BoxLunch is like working with a group of friends you hadn't met yet. I had the privilege of working with an incredible variety of people from all different backgrounds, and we were all united by a genuine love for the IPs we worked with.

Cons

In my experience, corporate management is not interested in listening to the concerns or feedback of their "on the ground" staff. At the location where I worked, store management reported employee harassment concerns, but corporate didn't provide realistic solutions for the problem. Instead, the solution they proposed would have resulted in cutting store hours. This was at a time when there already were not enough hours to consistently maintain the staff needed at the store. Part-time retail work is by nature not a consistent paycheck, but corporate's attitude toward cutting hours and dismissing staff concerns was frustrating. There also seems to be some inconsistency with salary reevaluation, but I did not have personal experience with that issue.

4.0
May 28, 2024
Recommend
CEO approval
Business Outlook

Pros

I loved my coworkers and the company. It was so wonderful getting to know what is popular at the time and to be able to build a connection with customers.

Cons

They don’t offer competitive pay. Out of all the stores in a mall box lunch is one of the lowest paying jobs. The company is aware of it and are not willing to work with you for better pay.

Viewing 160 - 162 of 467 Reviews

Glassdoor has 473 BoxLunch reviews submitted anonymously by BoxLunch employees. Read employee reviews and ratings on Glassdoor to decide if BoxLunch is right for you.